Job Description
UTA seeks a Specialist to support our Agent Training Program team. The position will run point on a broad spectrum of tasks relating to developing Early Career colleagues. Qualified candidates must have precise, detailed-oriented organizational skills, as well as excellent communication and writing abilities. Candidates must have the ability to manage multiple projects in a high-volume environment, and experience in an office environment.
The salary range for this role is $80,000 to $100,000 commensurate with experience and skills.
What You Will Do
• Managing the day-to-day workflow and contributions of Trainee and Intern populations
• Run point on managing schedules, assigning work, and reviewing projects for accuracy, attention to detail, and effectiveness
• Foster relationships with new and existing employees with the goal to guide and provide resources needed to achieve their career goals
• Act as coach, emphasizing customer-service and providing support towards career development
• Incorporate feedback from across the organization to support a customized approach toward customer service and problem solving
• Manage program administration, including communications, tracking, schedules, data, and more
• Coordinate, implement and perform a broad spectrum of tasks relating to initiatives and programs across Learning & Development programming which require independent decision making and judgment, effective communications, time management skills and ability to connect the dots across multiple related tasks
What You Will Need
• Bachelor's degree strongly preferred
• 5+ years of relevant HR and people management experience
• Employee relations and/or program administration strongly desired
• Demonstrated passion for people, learning, and helping employees succeed
• Ability to handle sensitive information with a high level of confidentiality and discretion
• Proven team player, with the ability to work independently as part of a team
• Agile approach with a willingness to roll up sleeves to reach results
• Strong cultural competency and passion for diversity, inclusivity, equity, and belonging work
• Strong organizational skills
• Ability to meet deadlines and adjust to changing priorities
• Ability to solve problems, take ownership and accountability
• Excellent customer service and follow up skills
• Strong working knowledge of Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
• Knowledge using Asana is a plus
What You Will Get
• The unique and exciting opportunity to work at one of the leading global entertainment companies
• The opportunity to do the best work of your career
• Competitive benefits and programs to support your well-being
• Work in an inclusive and diverse company culture
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Jobcode: Reference SBJ-rb0mxy-3-138-141-202-42 in your application.