Operations Coordinator, Contingent Talent

Job Description

The Role

Netflix members can watch as much as they want, anytime, anywhere, and now they can download and play games anytime, anywhere, with a collection of Netflix-curated and produced games.

The Contingent Talent team is responsible for the strategy, operations, and guidance across the Temp-Worker, Independent Contractor, and Vendor space globally. Our team makes it easy for Netflix managers to engage with the non-employee workforce by providing training, education, and guidelines to minimize Netflix's risk when engaging contingent workers (non-employees). We offer data and insights on contingent worker planning, hiring, and strategy, which enables our business partners to make informed decisions and engage the right contingent talent quickly through a great experience.

We are looking for someone to join our team as a Contingent Talent Operations Coordinator based in Mexico City, Mexico. Your responsibilities will encompass coordination of contingent invoicing services, administration for contingent on/off-boarding, and maintaining contingent worker and supplier data in various systems. The Operations Coordinator will provide ongoing support to the Contingent Talent team on a day-to-day basis, reporting to the Manager of Contingent Talent & TA Ops- LATAM in Mexico City.

In this role, you will:
• Own the weekly, and monthly preparation of invoice consolidation, including time and expense audits to ensure compliance with Netflix procedures
• Own the operational onboarding and offboarding journey for all contingent workers
• Includes agreement execution and onboarding suppliers/freelancers into systems
• Provide support to contingent workers, managers, and cross-functional partners via emails, various tools, and chat channels
• Maintain and improve internal documentation on workflows and guides
• Assume day-to-day system operations to support smooth requisition flow and optimization of actionable reporting

To be successful, you are:
• Deeply organized, detail-oriented, and a self-starter - you document your learnings to help others and make decisions despite ambiguity
• Have a knack for systems & technology with a keen eye for troubleshooting
• Accustomed to multitasking and meeting multiple tight deadlines
• Understanding of Recruiting and HR functions and Contingent Talent workflows will be desirable
• A team player; open to offer creative and constructive ideas to continue the team's success and efficiency
• Selfless, always making accuracy and efficiency your highest priority
• Passionate about developing, improving, and documenting the most efficient workflows

Skills and Experience:
• Contingent Workforce Operations, HR, systems administration, staffing agency, and/or client service experience is ideal
• You will bring 3+ years of equivalent experience
• Understanding how to prioritize and respond accordingly
• You are a good problem solver, you know the right questions to ask to take on the situation at hand using the resources available to you
• You have intermediate experience with Google Suite (Gmail, Google Calendar, Sheets, Slides, etc), Airtable, DocuSign, and various recruiting & HRIS systems
• Experience with Workday and Staffing VMS tools a plus
• Strong written and verbal communication skills and the ability to multitask

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

Jobcode: Reference SBJ-g3ev6q-18-188-126-246-42 in your application.