Ticketing Coordinator

Job Description

Who We Are:

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

What You'll Do:

We are seeking a dynamic and enthusiastic Coordinator to join our Corporate Events team. This role's primary focus will be on ticketing, hospitality management, and supporting the team in executing in-office events. As a Corporate Events Coordinator at Endeavor, you will play a vital role in ensuring seamless communication with clients, colleagues and vendors, event management, and guest experiences within our dynamic and fast-paced organization.
• Manage a high volume of ticketing requests and transactions for various ticketed events, including but not limited to Broadway/theatre shows, sporting events, art fairs, etc.
• Maintain accurate and up-to-date ticketing databases, ensuring precise allocation, distribution, and tracking of tickets for internal and external stakeholders.
• Strategically allocate tickets to meet the specific needs of different events and business units, taking into account the preferences of clients, partners, sponsors, and other key stakeholders.
• Ensure that ticket allocations adhere to budgetary guidelines while maximizing the utilization of ticket resources.
• Build and maintain relationships with ticket partners and collaborate with them to resolve ticketing issues promptly and efficiently.
• Regularly monitor and update ticket inventory, tracking the availability of tickets for each event and taking necessary actions to prevent overselling or underutilization.
• Coordinate hospitality services to ensure exceptional guest experiences.
• Assist in planning, organizing, and executing in-office events.
• Collaborate with cross-functional teams to ensure all event logistics are well-coordinated, such as venue setup, technical support, and guest lists.
• Serve as a point of contact for guests, ensuring their needs are met and that they have a positive experience at Endeavor-hosted events.
• Work closely with the communications team and various departments within Endeavor to ensurealignment and successful event execution.
• Provide quality and genuine service by responding to clients, executives, and all others promptly, efficiently, and courteously.
• Develop and maintain strong relationships with local hotels, restaurants, and preferred vendors

You Have These:
• Bachelor's degree in Communications, Public Relations, or a related field.
• 1-3 years of relevant experience in customer service, ticketing and event management, or a related role.
• Knowledge and enthusiasm about the entertainment industry.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Strong knowledge of customer service and computer operations.
• Excellent written, verbal communication, and interpersonal skills.
• Familiarity with ticketing systems and event logistics is a plus.
• High level of proficiency in Microsoft Office suite; Word, Excel and Powerpoint.
• A professional and service-oriented demeanor when dealing with guests and team members.
• Ability to perform in a fast-paced environment.
• Candidates must be enthusiastic with a strong work ethic.
• Respects and understands client and celebrity confidentiality.
• Ability to work evening and weekend hours, based on the needs of daily business operations

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Range Minimum:
$63,750 annually

Hiring Range Maximum:
$85,000 annually

Jobcode: Reference SBJ-g3z2k4-3-22-249-158-42 in your application.