LA Galaxy, Premium Concierge

Job Description

LA Galaxy, Premium Concierge - Part-Time

Position Summary:

The Premium Concierge is responsible for providing an excellent guest experience in premium areas at Dignity Health Sports Park.

Essential Functions:
• Complete setup and breakdown of all Premium Season Ticket Member areas including Suites, Cabanas, Platinum Seats, Stadium Club, Champions Lounge, Tunnel Club, The Deck, Valet and Premium Concierge reception
• Provide excellent customer service by welcoming guests to the venue, being knowledgeable of venue layout and policies, and escorting first-time guests
• Monitor admission in Premium Season Ticket Member areas by checking for appropriate ticket, wristband and/or credential access
• Develop and uphold a friendly rapport with Premium Season Ticket Members. Demonstrate recognition by name and ticket location
• Act as first point of contact regarding client issues, escalating to supervisor when necessary

Required Qualifications:
• A minimum education level of: High School Diploma or its equivalency
• A minimum of 0- years of related work experience preferably in the sports/entertainment venue environment
• Must be able to work evenings, weekends and holidays
• Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain
• Ability to lift up to 20 pounds
• Must maintain a professional appearance and demeanor
• Excellent interpersonal skills, enthusiasm and the ability to conduct all interactions in a positive and professional manner

Preferred Qualifications:
• Fluent in Spanish is a plus

Pay Scale: $17.28

Jobcode: Reference SBJ-gq12px-3-22-250-115-42 in your application.