Dignity Health Sports Park, Box Office, Ticket Seller

Job Description

Dignity Health Sports Park, Box Office, Ticket Seller- Part-Time

Position Summary:

The Ticket Seller will provide excellent customer service by selling tickets and resolving fan issues to all ticketed events at Dignity Health Sports Park. Other duties include cash handling, answering phones, and assisting the Supervisor, Manager, and/or Director with other tasks as needed.

Essential Functions:
• Assist customers with ticketing software applications and ticket purchases through various methods, including cash, credit card, and vouchers.
• Assist with will call and guest list management. Check identification, distribute tickets to the appropriate parties.
• Resolve issues as they arise and escalate concerns to management when necessary.
• Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
• Accurately reconcile sales and will call receipts.

Required Qualifications:
• A minimum education level of High School Diploma or its equivalency
• A minimum of 0-1 years of related work experience
• Must be available to work varied shifts, which may include weekdays, weekends, evenings, and holidays
• Excellent communication and customer service skills with the ability to work in a fast-paced environment
• Prior experience with cash handling and other payment methods such as credit cards preferred

Pay Scale: $19.00

Jobcode: Reference SBJ-d8y40q-3-144-252-170-42 in your application.