Coordinator, Web Operations

Job Description

A little bit about our team:

Digital Operations is a cross-functional team that sits at the center of Warner Music Group within the WMX division. We build fan-focused and data-driven ecommerce stores and websites that deliver our artists' content to millions of fans around the world. We're the backbone of the marketing and ecommerce teams -- providing program and project management, production services, and full stack enterprise solutions while maintaining operational efficiency and scalability.

Your role:

As a Web Operations Coordinator, you will be hands-on with some of the largest artist web properties and campaigns in the world. Working with our team, you will be building and maintaining artist websites as well as special marketing campaigns directly impacting an artist album cycle. You will be part of the creative engine that finds new ways to engage fans and build a strong artist and fan relationship. Join our team and help bring our artists to the next level!

Here you'll get to:
• You will be working with Digital Marketers to collect, organize, publish and maintain website content, ensuring that marketing, CRM, and UX best practices are followed.
• You will be managing SEO best practices for website and digital campaign optimization.
• You will help provision and maintain user accounts for our web properties and tools.
• You will be helping with ensuring our artists web properties adhere to the WMG privacy and cookie policies and terms of use. This includes managing our websites' data retention and destruction polices.
• You will be working with Developers, Project Managers, and other coordinators to assess, document, and resolve any technical challenges or bugs affecting websites. This also includes researching and bringing new tools and technologies to our team.
• You will author project artifacts, such as user guides, functional requirements, and meetings notes.
• You will be assisting the Project Mangers in the onboarding and offboarding of artists on our web platforms. This includes content migrations, site exports, and site archives.

About you:
• You have excellent organizational and prioritization skills with ability to initiate and drive improvements.
• You have experience in excelling within fast-paced, team oriented, high energy environments.
• You have the ability to execute on simultaneous projects with tight deadlines and prioritize tasks accordingly.
• You have excellent written and verbal communication, including strong editing, grammar, and proofreading skills.
• You have strong ability to exercise critical thinking in a technical environment.
• You have the ability to work in a team setting, as well as drive projects to completion alone.

We'd love it if you also had:
• College Degree preferred
• You have 1-2 years of experience in digital marketing operations.
• General understanding of HTML, CSS, JavaScript, and XML.
• Experience using a content management system (CMS), such as Drupal and other web tools/platforms.
• Familiarity with project management techniques and tools (Basecamp, JIRA, Gantt Charts)

About us:

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

#LI-Hybrid and #LI-Onsite

This position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.

Salary Range

$23.00 to $26.666667 Hourly

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Links to relevant documents:

2024 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf

Jobcode: Reference SBJ-gm7xz2-3-149-254-126-42 in your application.