Director, Manufacturing Operations

Job Description

The Director of Manufacturing Operations manages the UMG production processes to successfully define and create release plans for the Procurement team to execute. The Director will collaborate closely with the Procurement, OTC, Manufacturing Suppliers, Warehousing and Label teams to ensure the successful launch of physical releases.

How You'll CREATE:

Release Scheduling & Management of Products
• Develop, publish, and maintain a production schedule for all UMG New Releases
• Publish a 10-week high level Capacity plan by vendor.
• Monitors release schedules and tracks asset delivery by release plan, replanning & updating labels when changes are required to the schedules, quantifying impact to delivery and/or costs.
• Responsible for creation of High Security release planning timelines/schedules to support the early phases of the confidential release planning, including product capabilities, support and vendor assignment based on requested specifications.
• Manages the overall priorities for the Procurement team when load balancing is required.

Day to Day Operational Responsibilities:
• Engage with manufacturing suppliers to determine product allocation is in line with contractual plans and supplier capabilities.
• Responsible for ensuring all releases are scheduled with suppliers to meet requested product delivery date into the Warehouse.
• Actively works with Release Management & Catalogue Inventory teams when release plans require escalation due to unforeseen changes from the label or supplier workability. Actively works with Release Management to resolve any quality issues or delays during the manufacturing process.
• Creates manufacturing shipment plans into the warehouse by day when required to keep releases on time and on schedule.
• Escalates any release exceptions that cannot be resolved by the core team.

Trouble Shooting and Issue Resolution:
• Provides exception management to fast-track schedules in production when required.
• Collaborates with team members and suppliers to develop decision-support tools when planning releases and establishing timelines.
• Works with Procurement, Inventory, Catalogue and OTC teams on vendor issues that need resolution.

Analysis and Reporting:
• Reports on data collected from labels and suppliers regarding release schedules, plans and execution.
• Accuracy of 10-week production schedule by supplier.
• Vendor, Label and Operations report cards for milestone delivery as established with the release schedules.
• On time delivery of assets
• On time delivery of BOM's
• Delivery of asset, BOM and artwork revisions
• On time delivery of supplier samples & tests as required
• On time delivery of raw material and finished goods

Improvement Projects
• Collaborate with team members across UMG and Supplier organizations to identify and drive initiatives to improve current processes, procedures, and methodologies to improve effectiveness, efficiency and reduce cost.
• Works with Tech teams and Business Analysts to implement system enabled process enhancements.
• Works with Procurement teams, Labels and Suppliers to implement process improvements or address product failures requiring corrective actions.
• Responsible for improving and enhancing processes between S4, SPW, Milestone, Supplier Portal, ECC
• Streamlining of workflows between labels, procurement, inventory management and OTC.

Bring Your VIBE:

Supply Chain Operations Skills and Experience
• Solid understanding of Production Planning & Production Scheduling including manufacturing, logistics, supplier management, milestone management
• Hands-on experience in Production Scheduling with major suppliers and formats

Analytical Skills
• Ability to analyze data and create Metrics.
• Knows how or where to obtain information; is resourceful.
• Demonstrated skills in using excel to analyze and present meaningful findings
• Knowledge and ability to map and analyze processes as basis for analysis and improvement

Communication Skills
• Good communication skills, both written and oral
• Expresses written ideas, thoughts, facts, and recommendations in a clear, convincing, and organized way
• Ability to effectively relate to and communicate with people at all levels of the organization as well as key supply partners and labels.

Time Management Skills
• Able to work independently with limited supervision
• Prioritizes work activities; plans and stays organized to meet commitment and productivity standards.
• Manages timelines; deals effectively with pressure and multiple priorities

Key attributes
• Positive attitude and team player
• Problem solving and decision-making skills. Ability to collaborate across organizations and teams with the focus on process improvement
• Takes initiative and seeks increased responsibilities
• Is a highly detail oriented individual
• Strong working knowledge of Microsoft Office applications (MS, Word, Access, Outlook, PowerPoint, and Visio)

Experience:
• Demonstrated solid proficiency across capacity planning and production scheduling.
• Demonstrated technical proficiency with analytic and reporting tools for product planning, milestone management, production scheduling.
• 3 years' plus in manufacturing scheduling environment.
• Bachelor's Degree in Business, Supply Chain Operations, Procurement, Logistics, or Transportation. Related experience in lieu of degree will be considered.

Perks Playlist:
• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

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Job Category:
Manufacturing, Logistics & Supply Chain

Jobcode: Reference SBJ-gp2o6x-18-217-140-98-42 in your application.