Manager, Workplace Services

Job Description

UTA seeks a highly skilled and detailed-oriented Manager, Workplace Services, to oversee the daily operations of our Beverly Hills office. In this role, you will report to the Sr. Director, Workplace Services and will be the primary point of contact for all facility-related inquiries, ensuring our workplace runs smoothly and remains a safe, clean and productive environment. You'll manage office functions, vendor relations, and building maintenance while ensuring adherence to Fire/Life/Safety protocols. Additionally, you'll supervise a team, coordinate high-priority projects, and support office moves and events. You will also manage all outside contractors and vendors in support of the Workplace Services department, including maintaining records, invoices, and contracts, coordinating project activities, and providing scheduling support. This is an opportunity to contribute to a fast-paced, globally recognized entertainment company, where innovation and employee experience are central to what we do.

At UTA, we value your attention to detail, ability to remain calm in all circumstances, and employ effective problem-solving skills. You'll have the support and resources to thrive in your role and help shape our workplace services for the future. If you're looking to make a meaningful impact in a fast-paced, collaborative environment and be part of a leading global entertainment company, UTA is the place for you.

The salary range for this role is $80,000 - $90,000 commensurate with experience and skills.

What You Will Do
• Ensure daily office upkeep and cleanliness of conference rooms, kitchen, general office
• Ensure Plaza campus buildings and all employee work areas are consistently clear/tidy/ and exceed OSHA and Fire Safety guidelines.
• Manage a team that includes the receptionist, call center operators, coordinators and an administrator
• Answers emails and slack inquiries in a timely manner by clarifying desired information, researching, locating, and providing information.
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Ability to exercise good judgment with sensitive and confidential information.
• Process invoices and distribute for approval and maintain invoice file.
• Supervise WPS team with general handy work such as hanging artwork/pictures, moving furniture, unloading/lifting heavy boxes, putting small furniture items together, fixing broken desks and office chairs.
• Participate in the planning and execution of various personnel moves and offsite locations as needed.
• Back up point of contact for all fire/life/safety related issues.
• Manage setting up new employee office space, equipment, and supplies.
• Manage our internal event set ups and coverage.
• Ability to work overtime and weekends for moving inspection and renovation projects.
• Lead weekly team meetings with direct reports.
• Ensure and maintain all vendors COI (Certificate of Insurance) to building property management office.

What You Will Need
• At least 4 years' experience as a Manager in Workplace Services (Facilities) or similar role
• Familiarity with computerized maintenance management systems
• Must have excellent written, verbal, and social communication skills with internal and external customers.
• Physical exertion requiring walking, climbing, bending, lifting carrying and maneuvering heavy weights up to 50+ lbs.
• Must demonstrate customer service excellence.
• Self-starter; able to learn new functions quickly and accurately; anticipate departmental needs and take proactive steps to follow through with proposed solutions or alternatives.
• Remain calm under pressure and work well with various personality types.
• Extremely detail-oriented, organized and able to multi-task in a fast-paced environment
• Ability to meet deadlines and adjust to changing priorities.
• Highly organized, attentive, has a sense of urgency, flexible and able to deal with frequent interruptions and changing priorities .

What You Will Get
• The unique and exciting opportunity to work at one of the leading global entertainment companies.
• Access to the tools, leadership and resources you'll need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Competitive benefits and programs to support your well-being

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Jobcode: Reference SBJ-gp6qjo-52-15-238-221-42 in your application.