Team Member Relations Manager

Job Description

Team Member (Employee) Relations Manager

Player 15 Group LLC includes several companies and many different departments that support the Phoenix Suns, Phoenix Mercury and Footprint Center.

Would you like to win championships and create sustained success? Player 15 Group is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.

We are seeking an experienced and highly motivated individual to join our team as a Team Member Relations Manager. The Team Member Relations Manager will support the day to day operations of the Suns/Mercury and/or Arena Staff. This position will oversee the compliance of company employment policies and practices with relevant employment regulations and support processes, and systems to manage and resolve complaints. This role will work with managers, P&C, Legal, Security and Guest Services.

What Will You Do:
• Handles employee relations issues including determining disciplinary action up to and including termination
• Develop and implement compliance programs, policies and processes throughout the organization
• Manages the exit process including conducting exit interviews and outplacement
• Files EEO-1 report annually, new hire reporting monthly and maintains other records, reports and logs pertaining to HR compliance, including Workers' Compensation
• Keep current on legal requirements and legislation as related to Human Resources
• Ensure legal compliance for all facility needs and locations
• Update Employee Handbook and policies as needed
• Collaborates and coaches manager/directors on key employee related issues and performance management topics
• Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations' approach to its employees is fair, respectful and consistent
• Reduce risks by developing programs, policies and procedures to promote fair and equitable employee relations and business decisions
• Ensure employment policies and practices comply with relevant employment regulations
• Oversee company-wide application of workplace policies and procedures

What We Need From Our Team Member Experience Manager:
• Excellent verbal and written communication skills
• Knowledge and understanding of HR policies, practices and procedures, including legal compliance requirements
• Ability to work independently or in a team environment
• Ability to work under pressure and meet deadlines
• Capable of understanding and working with in sensitive and confidential data and circumstances
• Ability to work with individuals at all levels, including part-time, full-time, management and executive positions
• Ability to represent the organization with internal and external customers/employees
• Demonstrates a flexible but consistent manner in handling employee relations issues while keeping legal considerations in mind
• Ability to quickly build rapport and relationships and problem solve with employees and management
• Proficient in Microsoft Office products including Word, Excel, PowerPoint

Experience/ Education Requirements:
• Bachelors' degree in Human Resources, Employee Relations or related field
• Solid working knowledge of the principles and practices of employee and labor relations
• in-depth knowledge and application of federal, state and local labor and employment law and regulations
• Demonstrable experience in developing and executing programs that measurably impact positive employee relations
• Minimum of 5 years human resources or Guest Relations experience; 3 years at an exempt level required.
• Business partnership with organizational leaders

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
• Ability to transit throughout the facility for long periods of time.
• Occasional travel from time to time for professional development
• Ability to Read, Write & Speak in English
• Wide range of fulltime benefit options including
• Medical, Dental and Vision coverages
• Life and Disability options
• Vacation, sick and holiday leave programs
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Mercury and Rattlers games
• Visit our Culture page to learn more about our culture and work environment.

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact our People & Culture Recruiting team at recruiting@suns.com

Jobcode: Reference SBJ-r04kq6-18-227-48-208-42 in your application.