Disability Services Assistant

Job Description

Disability Services Assistant

Headquarters - Lincoln Union

Phoenix, AZ

Player 15 Group includes several companies and many collaborative departments that support the Phoenix Suns, Phoenix Mercury, and Footprint Center.

Would you like to win championships and create sustained success? Player 15 Group is looking for individuals who are committed to pursuing excellence and being a part of creating memorable experiences.

We are seeking an experienced and highly motivated Disability Services Assistant to assist team members with arena events and ensuring events are accessible for guests of all abilities. This is a highly collaborative role that will work with multiple internal and external groups on a daily basis.

What You Will Do:
• Assist with the development of recommendations in connection with policies, procedures, construction, or modifications to the facilities to ensure compliance with ADA Standards and ensure inclusive design
• Ensure accessibility services are provided at all Player 15 Group events, including NBA and WNBA games and concerts, through pre-event planning and on-site support
• Develop and maintain positive relationships with organizations representing people with disabilities
• Provide prompt resolutions to guest inquiries via email, phone or during event.
• Maintain regular and reliable attendance
• Other duties as assigned

What We Need from Our Assistant:
• Proficiency in Microsoft Office applications including Outlook, Word, Excel and PowerPoint
• Knowledge of the ADA and other related federal, state and local laws
• Excellent verbal and written communication skills
• Strong interpersonal and management skills

Education and Experience:
• Bachelor's Degree or related experience preferred
• Experience in a guest-services environment or large-scale event planning is preferred but not required
• Proficiency in American Sign Language is preferred but not required

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by Disability Services Assistant to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to transit throughout the arena for long periods of time.
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
• Must be able to carry on a conversation both on the phone and in-person.
• Ability to Read, Write & Speak in English
• Wide range of full-time benefit options including
• Medical, Dental and Vision coverages
• Life and Disability options
• Vacation, sick and holiday leave programs.
• In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns and Phoenix Mercury games
• Visit our Culturepage to learn more about our culture and work environment.

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com

Jobcode: Reference SBJ-g6o470-3-128-205-45-42 in your application.