Talking Stick Resort Amp Ancillary

Job Description

THE JOB

The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

WHAT THIS ROLE WILL DO
• Greet all guests and assist in answering any questions they may have about the venue.
• Rent lawn chairs to patrons
• Sell Live Nation blankets and Live Nation merchandise
• Sell all the various upsells offered at each event including, but not limited to, reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking
• Communicate daily concert promotions, upsells, future ticket deals and specials on Premiere parking to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Maintain order and ensure adherence to safety rules.
• Handle cash and credit card transactions according to Live Nation's audit guidelines
• Balance out at the end of each shift with a supervisor
• Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.

WHAT THIS PERSON WILL BRING
• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre-employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact and diplomacy.
• Prior cash handling experience preferred
• Familiar with iPhone and iPad technology
• Attention to detail, quality and accuracy
• Ability to work independently in a fast-paced environment
• Outgoing, engaging, self-starter
• Enjoys interacting with guests
• Ability to work weekdays, weekends and holidays, including late evenings.

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gxpo41-18-227-21-181-42 in your application.