Exhibitor Relations Assistant

Job Description

Who We Are:

Frieze is the world's leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network.

What You'll Do:
• Support Fair Managers and wider team in carrying out necessary tasks to produce Frieze fairs, working closely with exhibiting galleries and other departments within the company.
• Provide support to galleries in regard to all aspects of their participation in the fairs:
• Update gallery information and maintain systems, such as Frieze Portal and CRM database
• Support on the launch of the gallery platforms with the fair Managers and wider team, i.e., Exhibitor Manual
• Coordinate exhibitor correspondence
• Support exhibitors with enquiries including shipping, storage, cleaning, passes etc.
• Maintain high quality customer service on all fair delivery aspects
• Oversee gallery enquiries and monitor gallery online submissions
Other departments
• Coordinate Frieze Viewing Room gallery participation with Digital Team and On View on frieze.com
• Provide and request exhibitor information as needed
• Supply information to be included in promotional material for the fairs
• Liaise with Communications/Marketing team to ensure visibility and accuracy of gallery information across our platforms

At the fairs
• Prepare exhibitor resources to be used at the fair, such as Welcome Guide and Exhibitors WhatsApp
• Set up site for exhibitors
• Oversee Exhibitors' Desk throughout the fair and working with temporary staff
• Answer exhibitor queries and coordinate services onsite
• Preparing onsite materials and equipment for the Exhibitors' Desk

Systems and databases
• Input and update exhibitor data
• Produce reports and analysis for team
• Maintain exhibitor platforms

You Have These:
• Strong attention to detail
• Excellent organisation and communication skills
• Ability to manage your time well and comfortable working to tight deadlines
• Able to multi-task and collaborate in a fast-paced environment
• Comfortable and competent in a client-facing role
• Experience with Microsoft software and Database CRM

We'd Love If You Have These:
• Art world experience / knowledge

Working Conditions:

Permanent, Surrey Street

Working Hours: 35 hours per week

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-rep3o8-18-227-140-152-42 in your application.