Partner, Staffing Operations

Job Description

Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You'll Do:

As a staffing Partner at On Location, you will be integral to our mission of delivering unforgettable experiences in the realm of entertainment and hospitality. Your role will encompass talent acquisition, relationship management, event staffing coordination, performance management, and compliance administration. You will collaborate closely with hiring managers and event coordinators to understand staffing needs, recruit top talent, and ensure seamless execution of events. Cultivating strong relationships with our talent pool, providing ongoing support and feedback, and fostering a culture of excellence will be key responsibilities.

You will be accountable for all administrative duties surrounding the hiring, placement, and payment of all event staff, ensuring all paperwork and essential information is coordinated in advance of each staff member arriving to work at each event. The Staffing Partner should be highly organized with great communication skills and a very strong work ethic.

Talent Acquisition
• Collaborate with hiring managers and event coordinators to understand staffing needs.
• Ensure all job descriptions are up to date and accurate prior to posting.
• Source, screen, and recruit top talent for diverse event roles.
• Collection of all employee information that is needed.

Relationship Management
• Cultivate strong relationships with existing talent pool members.
• Provide ongoing support, communication, and feedback to ensure engagement.
• Conduct regular performance evaluations and gather feedback.
• Maintain clear and effective communication with stakeholders.

Event Staffing Administration
• Manage all administrative duties related to hiring, placement, and payment of event staff.
• Ensure compliance with labor laws and company policies.
• Internally building schedule templates.
• Posting shifts as internal vacancies.
• Maintaining and managing all posted shifts in staffing system, ensuring all applicable information is included.
• Sending offers as needed.
• Working with our payroll provider on temporary agreements for exempt temporary employees.
• Executing contracts for staff vendors, and Independent Contractors.
• Daily auditing of timecards; reviewing completed shifts to ensure employee attendance, correct hours, and manager approval of time, pay, and any expense reimbursements.
• Keep detailed documentation of all administrative tasks related to staffing.
• Maintain accurate records of candidate information and event assignments.
• Ensure all employees are paid timely for work completed.
• Troubleshooting and internal or external payroll related issues.

Event Staffing Coordination
• Schedule and deploy event staff for multiple events.
• Communicate event details and expectations clearly to all staff members.
• Address concerns or issues raised by staff or clients promptly.
• Identify opportunities for training and development.
• Implement improvements to enhance the efficiency of the staffing process.

You Have These
• 2-3 years of staffing/recruiting or event operations experience required.
• A valid passport and ability to travel internationally.
• Must be tech savvy with a proven strong ability to learn and navigate legacy, staffing, and administrative systems including G-Suite and MS Office.
• Adept at multitasking - this position works in a fast-paced high-volume staffing environment. Changes in staffing needs can fluctuate in the moment or as events are occurring which require constant reprioritization.
• High level of acuity - attention to detail is critical when providing information both to staff and internally as events activate and settle. Additionally, payroll processing will require high level of review.
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• Continually strive for self-development and discovering better means of accomplishing both personal and professional goals.

We'd Love If You Also Have These:
• Bachelor's degree in administration, Human Resources, or related field.
• Experience in staffing, recruitment or other related field or industry.
• Experience with project management or leading project teams.
• Entertainment Industry or Travel & Hospitality experience welcomed.

Travel:

This position will involve some travel to events and other offices. Ability to travel for work during holidays. This position may require up to 10% travel.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-g477jz-18-117-183-150-42 in your application.