Coordinator, Special Events

Job Description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

This role is responsible for coordination, planning, and executing ''Dark Day'' Event Load – referred to as ''Ancillary Events.''

What you will do: (Responsibilities)
• Coordinates, monitors, and supervises planning and execution of all arena events as assigned. Works closely with event operations team
• Creates facility maps using AutoCAD for events as assigned
• Develops and builds Ancillary Events from production notes and other forms of communication.
• Serves as direct communication link with internal teams, promoters, or other external clients involved representatives in event planning and execution.
• Ensures facility readiness and client satisfaction while maintaining arena's best interests and facility policies.
• Approves event set-ups & associated logistics in the event booking program.
• Coordinates and conducts site surveys for future events and attends event related meetings.
• Manages relationships between the Arena and third-party sports teams, clients, promoters, partners etc. both verbally & in writing.
• Conducts physical inspection of all areas of the arena to ensure correct set up and patron safety.
• Interacts, as needed with customers, clients partners, Customer Service or other operating departments, to solve and resolving stressful conflicts in a time-critical manner.
• Compose & disseminate event outlines and notices consisting of all event set up needs including venue access, parking, event security, housekeeping and food/beverage needs and show run times.
• Ability to deal with and manage eccentric/challenging personalities.
• Assembles event costs for billing and settlement.
• Other duties as assigned.

What we need from you: (Required Skills/Abilities)
• Must be a self-starter; able to work with minimal supervision and able to initiate work when needed.
• Must be able to produce high level reports and analysis with accuracy and attention to detail.
• Ability to grasp concepts quickly and work in a fast-paced environment.
• Must be highly organized and able to exercise good judgment in prioritizing work and balancing multiple tasks.
• Must be able to maintain discretion and confidence as this position will have access to sensitive information.
• Excellent written and communication skills.
• Familiar with federal, state, and local grant application requirements and processes.
• Familiar with federal, state, and local environmental regulations.

Education and Experience:
• High School diploma or GED required. Associate's or Bachelor's degree preferred
• Two years of experience in event management. Arena experience is preferred.
• Excellent verbal communication and interpersonal skills, and attention to client satisfaction in a fast paced environment.
• Proficient computer skills in Excel, Word, PowerPoint, Outlook and AutoCAD.
• Must have working knowledge of all building setup abilities, limits and components utilized for each.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!

Jobcode: Reference SBJ-rno3xk-3-149-249-107-42 in your application.