Job Description
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• Maximise sales through the commercial, creative and customer focused presentation of product
• Implement and monitor visual standards throughout the store(s)
• To maximize team performance to exceed customer expectations consistently
• To make the best on the spot decisions in each situation as a Team Lead
Your Role Accountabilities...
Visual
• Effectively manage a visual merchandiser in the store to ensure consistency store presentation
• Influence and inspire the visual team and store team
• Ensure the stores are visually merchandised to the highest standard accordance with guideline and agreed standards.
People/Leadership
• Support staff training to ensure the team is fully equipped to meet customer needs, deliver optimum levels of service and maintain visual standards
• Participate in daily briefings to keep all members of the team fully aware of activity within the department and the business
• Support manager in recruitment and be mentor and trainer of new members of the team
• Adhere to all H&S policies and procedures to ensure a safe environment for all visitors and staff
• Shift management of team member daily, weekly and monthly operation
Service Standards
• Support the Retail Operations Managers to maintain to provide standard service level to shoppers
Stock and Standards
• Monitor stock levels held in stores and retail areas
• Identify potential out-of-stock issues and communicate back to line manager.
• Ensure the store is visually merchandised to the highest standard with all scheme, graphics and equipment are being used correctly and in accordance with guidelines and agreed standards
• Maintain minimal shrinkage through the efficient handling of product and packaging
Administration
• Support and assist on all stock counts
• Support in any team member management required for store Visual Merchandisers
Qualifications & Experiences...
Relevant Previous Work Experience
• Experience as a Visual Merchandiser in a retail store or attraction environment
• 2+ years of experience in guest service
• 3+ years of experience leading a team (1-3people)
• Experience working in a team to achieve goals
• Experience solving problems in difficult situations
• Experience in hospitality (hotels, etc.), attractions, and aviation industry welcome
• Opening Experience welcome
Skills Required:
• Visual merchandising skills
• Highest levels of customer service experience
• Proactively seeks out opportunities to increase sales and exceed customer expectations
• Motivates individuals & team to achieve goals
• Communicates in a timely & effective manner to enhance store operations
• Interacts effectively with customers & staff
• Works as part of a team with a flexible approach
• PC/Mac Skills
Working Pattern:
• 37.5 hours a week working shifts
• Because of the adaptive nature of this role flexibility is required to suit the needs of the business
• Roles within the retail team will include working on our tills, interacting with customers and replenishing our shelves. On occasion, all members of the team will need to work across all these functions at different times
• Participate in cover of the Studio Tour as necessary including weekend, bank holiday, school holiday and late evening cover in rotation with other team members
応募書類:
①履歴書
②職務経歴書
③ポートフォリオ
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jobcode: Reference SBJ-23o2x5-3-22-208-99-42 in your application.