Specialist, New Joiner Experience

Job Description

Specialist, New Joiner Experience (Project)

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Warner Bros. Discovery is searching for a New Joiner Experience Specialist to join the Global Business Services (GBS) People & Culture (P&C) team. In this role, the New Joiner Experience Specialist is responsible for providing a welcoming, informative, efficient, and compliant onboarding experience for those joining and growing within WBD as well as hiring managers. This Specialist will need to be working a 10am-7pm work schedule.

Your Role Accountabilities...
• Use a variety of systems and methods to onboard an employee, new or existing, into a new position.
• Ensure all on-boarding tasks and pre-employment screenings are processed and completed appropriately. Which includes timely adjudication and the escalation/ FCRA notification process, including PWC FROR clearance checks where appropriate.
• Provides direct communication to new joiners and hiring managers throughout the onboarding process, ensuring a seamless onboarding experience.
• Collaborate with new joiners to complete compliance documents (such as Form I-9).
• Serve as front line, Tier 1-2, administration for People & Culture customers' (employees, vendors, business partners, hiring managers, etc.) requests ensuring exceptional customer service satisfaction.
• Work collaboratively with Warner Bros. Discovery teams, such as Talent Acquisition, Global Technology & Operations, and Facilities, to ensure a smooth onboarding experience and resolve escalations or inquires.
• Work with the management, peers and stakeholders to identify opportunities to improve the candidate experience, both in recruitment and onboarding.
• Identify process gaps and make recommendations to stabilize or streamline the process.
• Run & analyze reports, queries and extrapolate data/information.
• Participate in projects and initiatives to improve processes and drive efficiency.
• Maintain excellent working relationships with peers and stakeholders in the departments you serve.
• Act in compliance with all Federal, State, and Local regulations in addition to all of Warner Bros. Discovery's Policies and Processes.  
• Perform other responsibilities as assigned which may become essential to the position.

Qualifications & Experience...
• Minimum of 2 years of HR experience, preferably within an HR operations team, service provider and/or shared services environment.
• Bachelor's degree in HR / business related field or equivalent work experience. Equivalent experience is equal to 4 years of HR experience, preferably within an HR operations team.
• Knowledge of HR Systems (Workday, ServiceNow, etc.) and ability to learn and understand various computer systems.
• Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives.
• Ability to prioritize and address competing demands, multi-tasking capacity critical.
• High degree of respect for confidentiality and sensitivity of HR and payroll data.
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
• Must possess the ability to work effectively within a fast-paced environment.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Jobcode: Reference SBJ-rvxnp7-3-139-98-190-42 in your application.