Specialist, Flex Talent

Job Description

As a Specialist, Flex Talent, you will be responsible for supporting the management and administration of the organization's external workforce program in India. Your role will involve coordinating and supporting the ongoing pay, management, and oversight of our external workforce program, ensuring compliance with relevant policies, regulations, and best practices. You will work closely with internal stakeholders, external vendors to ensure value and performance, and contingent workers to optimize the utilization of contingent talent and contribute to the organization's talent acquisition and workforce management objectives.

You'll work closely with colleagues and business units in India as part of the APAC (Asia Pacific) Flex Talent team, reporting into the global team in London, UK. You will work closely with one other Flex Talent Specialist also based in Hyderabad

Your Role Accountabilities:
• Contingent Workforce Management: Support the end-to-end management of the contingent workforce program, including vendor selection and management, talent pool and pipeline arrangements, contract administration, pay, onboarding, offboarding, and performance tracking
• End-to-end management of Statement of Work (professional services) contracts and Managed Services contracts, liaising with Procurement, Finance, Planning & Analysis and Accounts Payable
• Handle mis-classification and re-classify workers to ensure they are correctly engaged.
• Vendor Coordination: Serve as a point of contact for vendor communication, ensuring effective collaboration, compliance with contractual obligations, and resolution of any vendor-related issues or concerns.
• Vendor Tendering: Assist with the drafting, evaluation and implementation of new vendor tendering, collaborating with colleagues in Commercial
• Vendor Payments: Partner with Finance, Commercial and technology teams, ensure all vendor payments are accurate and made on time and to contract.
• Compliance and Risk Mitigation: Stay informed about relevant labor laws, tax laws, regulations, and compliance requirements pertaining to contingent workers, ensuring adherence and minimizing legal risks associated with contingent workforce management. Assist with India worker tax assessments and vendor tax arrangements with advice from tax specialists
• Diversity, Equity & Inclusion: Drive Diversity Equity and Inclusion initiatives with the vendor in line with WBD's vision and goals.
• Performance Tracking and Reporting: Assist in monitoring and evaluating the performance of the contingent workforce program, tracking key metrics, generating reports, and providing insights to stakeholders for decision-making and program optimization.
• Contingent Worker Support: Serve as an escalation resource for contingent workers, addressing inquiries, providing guidance on policies and procedures, and facilitating effective communication between workers and relevant stakeholders. Understand and advise on worker payments and deductions.
• Process Improvement: Identify opportunities for streamlining and automating contingent workforce management processes, contributing to the continuous improvement of the program's efficiency and effectiveness.
• Stakeholder Collaboration: Collaborate with HR, Procurement, Legal, Finance, Technology and other relevant teams to align contingent workforce management strategies with organizational goals, ensuring an effective and compliant operating model. Serve as a partner and resource to our clients and businesses - supporting managers and advising on workforce issues consulting with Legal, Commercial, Finance and Tax as required.
• Attend regular meetings online with the global Flex Talent center of excellence
• Assist with similar accountabilities, as required, across the Asia Pacific (APAC) region

Qualifications and Experience:
• Bachelor's degree in a relevant field or relevant experience. Additional certifications or training in contingent workforce management is a plus.
• 2+ years experience, in contingent workforce management, Statement of Work (professional services) and managed services;
• Familiarity with vendor management systems (VMS), preferably Beeline.
• Knowledge of relevant labor laws, regulations, and compliance requirements related to contingent workers
• Strong organizational skills and attention to detail to effectively manage documentation and data
• Excellent communication, interpersonal , and customer service skills to interact and persuade stakeholders at all levels.
• Ability to handle multiple priorities, work independently, and meet deadlines.
• Analytical mindset with the ability to interpret data and generate meaningful insights.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications
• High standard English language, written and verbal
• Experience of hiring to large business delivery hubs
• Experience in talent acquisition, Human Resources or related roles is desirable
• Experience of working as part of an International team
• Experience of a range of IT hires is desirable

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-r081qm-3-14-143-8-42 in your application.