People & Culture Operations Specialist With French

Job Description

Warner Bros. Discovery is searching for a Specialist – P&C Operations (Pre-Payroll) to join the Global Business Services (GBS) People & Culture (P&C) Operations team. In this role you will utilize your excellent customer service skills to deliver an exceptional employee experience, partnering with subject matter experts across our People & Culture function to provide timely responses to employee's queries across our Europe, Middle East and Africa (EMEA) regions. We are looking for an individual who is passionate about delivering an exceptional employee experience/interest in payroll/data administration and is comfortable working in fast-paced international and challenging environment.

Your Role Accountabilities…
• Collect, manage, verify data that has to be submitted to the Payroll teams
• Update / maintain master data in relevant HCM systems
• Analyse data processed in the systems to determine compliance and accuracy
• Conduct audits and quality assurance testing to ensure accuracy of transactions and processes
• Prepare different reports (predefined / ad-hoc) required for Payroll purposes
• Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management
• Manage and action cases requested by employees in HCM system and ServiceNow
• Work collaboratively as a global team with other areas of the People & Culture team or other Discovery teams (such as Global Technology & Operations) to resolve escalated or misdirected employee questions
• Ensure integrity and accuracy of employee records
• Assist with testing related to People & Culture systems if required
• Participate in People & Culture projects and initiatives to improve processes and drive efficiencies
• Assist in training new team members
• Assis in maintaining accurate and up to date process guides for the Pre-payroll team
• Focus on ongoing process improvements
• Perform other responsibilities as assigned which may become essential to the position

Qualifications & Experience…
• 2+ years of professional experience in a global organization in HR shared services
• Fluency in Polish & English & French both written & spoken
• Payroll related experience. Knowledge of People & Culture (HR) Systems like ServiceNow (case management), Workday, SAP, ADP is preferred. Strong skills required with Outlook, Excel, Word, and PowerPoint.
• Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
• Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.
• Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail. Basic experience in project management
• Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment. Comfortable working with a global consumer base and different Cultures
• Ability to work in office 3 days per week.

What's in it for you...
• Contract of employment
• Hybrid work model, f lexible working hours
• Free access to player.pl and HBO Max
• Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
• Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives
• training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room
• CSR activities: volunteering, eco & social initiatives
• Casual dress code
• Parking space available for booking

#LI-Hybrid

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

Jobcode: Reference SBJ-dyz9n0-3-147-74-190-42 in your application.