Job Description
This role sits in Information Technology and plays the role of internal consultant to our HR & Payroll stakeholders. This position will work to recommend approach, design, and implement integrations to send people data to/from Workday. This person will need to maintain a high level of customer service while balancing associated needs in a fast paced and changing work environment.
Your Role Accountabilities:
• Document the workflow required to meet deliverables and maintain integration requirements documentation.
• Interact with end users to understand business requirements and enhancement requests.
• Collect, manage, and synthesize requirements from key stakeholders.
• Provide work estimates to managers and project managers as requested based on requirements gathered.
• Translate business requirements and uses cases to develop and deliver functional/technical specifications, requirements documents, detailed use cases for new/changed features or functionality.
• Analyzes and ensures performance requirements are met.
• Create/review test plans with the team.
• Provides post-implementation support.
• Troubleshoot, diagnose, and accurately document problems and their probable causes. Identify root/cause, test, and implement solutions.
• Serve in a liaison role between application vendors, internal IT groups, and end users.
• Ensure adherence to defined standards.
Qualifications & Experiences:
• Strong understanding or aptitude to understand HR Systems, integrations (Workday specific)
• Ability to consult with users/SMEs to define, gather and document functional business requirements.
• Ability to effectively present information and respond to questions from groups of managers and/or employees.
• Ability to read, analyze, and interpret technical procedures or government regulations.
• Exceptional follow-through and attention to detail.
• Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
• Exceptional customer service focus with a strong bias for action
• Strong problem-solving capabilities and ability to drive action.
• Strong ability to work with their customers and prioritize issues based on need and urgency.
• High data analysis capability and ability to use data to solve problems.
• High attention to detail and strong numerical aptitude
• Experience in HR Systems implementations and maintenance preferred.
• Ability to speak, read/write English.
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Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jobcode: Reference SBJ-rbk8v6-3-133-109-58-42 in your application.