Global Content Experience Operations - APAC Specialist

Job Description

The Content Experience department is a WBD Marketing division that unites
content strategy and promotion, tooling, planning, data, and ingenuity to
innovate our connection to our WBD audiences. A branch of this department
is the Content Experience Operations team which seeks to advance our
Merchandising, Content Planning & In-Stream Promotion team practices by
improving workflows, collaborating with stakeholders for enhanced
technology and tooling, and advising on strategies to best surface our
content priorities. Reporting to the Manager, the Specialist will manage the
daily support operations for APAC region. This is a highly collaborative
position, requiring a trusted advisor who cultivates effective working
relationships across various WBD stakeholders.

Responsibilities:

Supports daily support operations for APAC region, including but not limited to:
• Aligning with Product strategies to develop key features
• Closely working with Merchandising leads to support updated tooling
• Forecasting any risks and developing contingency plans
• Training Merchandising teams on new features and product launches
• Oversees Content Experience Operations team documentation to share with stakeholders and leadership.
• Works with Content Experience, Product, and Supply System team leads to identify new opportunities for efficiencies and improvement.
• Identifies as a subject matter expert on Merchandising tooling and provides advice and recommendations as needed.
• Interfaces with partners to communicate team strategies, plans, and results.
• Works with the Content Experience Analytics team to determine how our tooling can best serve their findings.

Qualifications & Experience:
• Professional experience in project management, stakeholder management, and cross-functional communications.
• Proficiency in digital editorial & content operations, workflows, and live
• event creation tools.
• Previous experience in launching new products in collaboration with multiple team stakeholders which can include creative solutioning in a
• demanding environment.
• Pursues efficiency of operations and workflows with attention to detail, prioritization, and thorough organizational skills.
• Strong work ethic combined with a cooperative and collaborative team oriented
• attitude.
• Excellent interpersonal skills with the ability to establish productive
• relationships at all organizational levels.
• Passionate about all things content and the streaming customer
• experience.
• Ability to navigate a matrixed organizational environment.
• Must be able and willing to travel worldwide to meet with various teams
• and stakeholders.
• Microsoft Office 365 power-user. Familiarity with Confluence, Airtable
• and Monday preferred. Experience using CMS tools with the ability to gain deep knowledge of their functionalities.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

Jobcode: Reference SBJ-rbk31y-3-141-198-108-42 in your application.