Business Operations Coordinator

Job Description

The Coordinator, Business Operation, supports the Manager by managing data workflows, optimizing scheduling tools, and ensuring the accuracy of work order reconciliation in MediaPulse. This role is crucial for maintaining data integrity, enhancing reporting capabilities, and providing operational support to production teams.

Your Role Accountabilities…
• Work Order Reconciliation: Oversee the reconciliation of work orders within MediaPulse, ensuring alignment between scheduling and financial data. Troubleshoot discrepancies, recommend adjustments, and document the reconciliation process.
• Scheduling Tool Administration: Manage day-to-day operations within the scheduling system (MediaPulse) for over 400 personnel and 100+ facilities, ensuring data accuracy and system functionality. Coordinate technical updates with the Manager.
• System & Process Improvement Assistance: Support the Manager in implementing system enhancements and process improvements. Participate in testing and validating system updates, document process changes, and assist users with onboarding to new features.
• Technical Support & User Training: Serve as the primary contact for Tier 1 support in MediaPulse and Qlik, providing troubleshooting and resolving user issues. Conduct training sessions on Qlik dashboards, scheduling tools, and new system features.

Qualifications Experiences…
• 2-4 years of experience in business operations, data management, or support.
• Strong attention to detail, particularly in data accuracy.
• Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects.
• Effective communication skills for cross-functional collaboration and user training.
• Advanced knowledge of Microsoft Excel (e.g., formulas, pivot tables, etc.).
• Experience with large data, analytics tools, and/or visualization tools is a plus.
• Bachelor's degree or equivalent experience in business, operations, computer science, or a related field.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-r13mpy-18-117-156-26-42 in your application.