Operations Assistant - Ascend Amphitheater

Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

This role is responsible for, but not limited to the following:
• Execute all venue payroll and work with department managers to confirm payroll accuracy
• Act as point of contact for all venue payroll issues and inquires
• Maintain logs of time sheets for entire season
• Troubleshoot and assist with employee payroll issues
• Communicate directly with corporate payroll as issues arise
• Verify employee time sheets
• Pull labor reports and submit to Operations Manager and GM following every event
• Assist Operations Manager with projects and tasks regarding the venue, staff, overall operation, etc.
• Oversee that all departments are scheduled into TMSS with correct codes and information
• Follow up with applicants, schedule, and conduct interviews when department heads need assistance
• Submit all venue invoices and ensure proper coding
• Ensure invoices are tracked internally to align with budgets
• Create and implement employee training documents and standards
• Submit background checks on employees as required for hiring
• Oversee budgets of departments and provide guidance when needed
• Compose all day of show sheets for Ascend events
• Compose all show day specific information sheets for Ascend Events (FOH Advance)
• Compose credential sheets for Ascend events
• Create Bi-Weekly Office Schedule
• Work with tours to execute tour VIP programs
• Fill out incident reports on site
• Order all office supplies and wristbands
• Assist different departments as needed on Show Days and Load In/Load Out Days
• Oversee all auxiliary show needs-VIP, Volunteer, Activations, etc.
• Take responsibility for security and safety for specific zones of venue pre-show by doing ''Zone Sweeps''
• Communicate with Payroll Corporate, HR, IT, etc. as needed
• Weekly Meetings with Operations Manager
• Additional tasks as requested by venue management

Qualifications:
• High School Diploma or equivalent
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork and ability to execute programs
• Excellent verbal and written communication skills
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

Jobcode: Reference SBJ-rep9o8-3-145-73-30-42 in your application.