Junior Office Manager - German Speaking

Job Description

JOB DESCRIPTION – Junior Office Manager - German speaking

Location: Berlin, Germany

Division: Ticketmaster GmbH

Line Manager: Teamlead Office Management

Contract Terms: Permanent, 40 hours per week

THE TEAM

The Main function of the Office Management team is primarily to provide a safe and enjoyable environment for both staff and visitors. The facilities department take the lead in making the office run smoothly and effectively.

THE JOB

The Team assistant Office Management's job is to ensure services are provided efficiently and to a high standard for Ticketmaster's Office to run smoothly. The role involves all aspects of Office Management including manual tasks and ensuring the office is health & safety compliant on a day-to-day basis.

Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.

WHAT YOU WILL BE DOING
• Oversee all aspects of facilities at the Berlin office.
• Review and implement procedural adjustments in facilities and in the office.
• Liaise with the landlord and building manager over service budgets and office alterations.
• Oversee and liaise with external contractors as well as inductions to site.
• Liaise with property management team and Landlord as required.
• Oversee inventory and supplies for the building.
• Upkeep and establish policies within office.
• Book flights and train tickets as well as hotels for our team members and VP.
• Organise team events such as: Christmas parties, summer parties, Teambuilding events.
• Process incoming and outgoing mail.
• Organise catering for in house meetings.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Really good German and English skills
• Organisation skills
• Ability to prioritise
• Excellent communication skills
• Good Work Ethic
• Flexibility
• Good team player
• Ability to adapt to situations quickly and have good time management.

YOU (BEHAVIOURAL SKILLS)
• Demonstrate sound work ethic – Being industrious and always keeping yourself busy and using initiative in tasks and the role in general.
• Be flexible – While you will have your set tasks this a team-based role always be ready to help the team succeed.
• Accountability – Take ownership and pride in how you fulfil your role and tasks.
• Patience and Tact – These qualities need to be displayed to both Clients and staff whether in person, on the telephone or via written communication.
• Positive attitude – Displaying this not only in person by displaying a positive and friendly attitude but in your work by being proactive in your role.
• Dependable – This not only accounts for time keeping, but answering correspondence quickly and giving accurate, reliable information in all inquiries.
• Attentive – It is imperative that whilst there are a number of duties to perform, on reception, our priority is to our clients, visitors and customers, and therefore being alert and attentive to people at the desk, as well as on the phone is fundamental in the successful running of the reception desk.
• Teamworking – Working closely with the team to ensure all duties are completed, through supporting one another and recognising when help is needed.
• Proactive – Whilst the core duties are clearly set out, a key part of this role is being proactive in actively looking for where improvements can be made, and where you can go the extra mile to ensure our customers (both internal and external) are satisfied.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

#TMjobs #Hybrid #LI-AH1

Jobcode: Reference SBJ-d56xy3-18-218-254-84-42 in your application.