Venue Operations Coordinator

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

JOB SUMMARY: The Coordinator, Venue Operations will work in partnership with Security, Guest Services, REV Entertainment, vendors, contractors and other internal departments to provide world class service to fans, guests, and staff for MLB baseball games and other events at Globe Life Field, Choctaw Stadium, and all other Texas Rangers properties. Duties include, but not limited to, administrative tasks, venue setup/reset, ordering operational supplies, assisting with the management and coordination of maintenance vendors and contractors, and other assignments as needed. The Coordinator should be prepared to work occasional nights, weekends and holidays as needed.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
• Serves as the facility contact for events at Globe Life Field and Choctaw Stadium, as needed
• Provide assistance during the development, strategic planning, and physical setup of Globe Life Field and Choctaw Stadium for all types of events
• Assists with post-event accounts payable reconciliation to ensure correct allocation of costs incurred
• Coordinate, manage, and communicate contractor schedules and information.
• Coordinates with third party vendors on stand-by services needed for major events, including scheduling and post-event analysis
• Assists with data collection and analyzing of different metrics related to Venue Operations, Guest Services, and Security
• Create, maintain, and present maintenance & project tracking logs.
• Assists in property management during acquisitions of buildings and land
• Maintain a professional working relationship with upper management, all departments and staff, vendors and guests
• Must be well organized and possess excellent customer service and communication skills
• Physical Requirements: Able to lift 50lbs frequently, stand/walk up to 8-12 hours a day
• Must possess excellent problem solving skills and the ability to think strategically and efficiently when faced with on-site issues at stressful times
• All other duties as assigned

PREFERRED QUALIFICATIONS:
• 4 year degree in Business, Hospitality, Communication, Sports Management or related field of study – may be substituted for work experience
• Minimum of 1 years experience in a venue operations role and/or supervising staff at a similar facility – may be substituted for education
• Efficient in Microsoft Office, Outlook, Word, Excel, PowerPoint and other computer software skills
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels, both internally and externally
• Ability to multi-task at a high level of detail across multiple projects
• Able to work well within a team environment, offering assistance and support to team members whenever necessary

WORK ENVIRONMENT:
• This position is on-call 24/7 and will require work to be performed on weekends, event nights and holidays as needed.
• Outdoors and office environment
• Must be able to lift 50 pounds and move with large bulk items
• Requires long periods of time on feet
• Ability to walk, sit, climb, crawl, kneel, squat, bend and extend arms and legs fully
• Ability to use hands to manipulate and effectively use tools and controls
• No fear of heights

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Jobcode: Reference SBJ-d5vbez-18-227-161-75-42 in your application.