Music Metadata Coordinator

Job Description

The Team:

Join our team in a role centered on meticulously managing data ingestion, cleansing, and validation from our label, retail, and streaming partners. As a key player, you'll handle new account setups and conduct thorough analyses of incoming data, actively spotting anomalies and inaccuracies.

Your responsibilities include taking prompt action to investigate and rectify any identified anomalies or inaccuracies ensuring the integrity and accuracy of our data. Additionally, you'll eagerly take on special projects as assigned, contributing to continuously enhancing our data management processes. If you thrive in a detail-oriented environment and are passionate about maintaining data accuracy and detailed communication, this role is for you.

This role's work week is Tuesday - Saturday.

The Role:
• Process-defined reports and schedules, as well as adherence to procedures, delivery schedules, and SLAs.
• Train and certify (where applicable) business policies and standard operating procedures.
• Maintain knowledge of procedures, delivery schedules, and SLAs to support Operations workflow.
• Collaborating with other departments such as content management, legal, and licensing teams across data partners.
• Input, track, and follow up on issues to resolution, fostering a culture focused on identifying root causes.
• Provide feedback to the Operations Manager to optimize operations and system enhancements.
• Understand the dependency between assigned processes to ensure the delivery of accurate data.
• Prompt and detailed communication with the Operations team and other stakeholders to meet deliverables.
• Perform proactive research to enhance data quality assurance.

Who you are:
• 1-2 years of work experience in Operations, royalties, compliance, quality control, or finance, preferably within the music or entertainment industry.
• Comfortable processing and analyzing data in Excel using various formulas and functions
• Strong account relationship experience working with high-profile, global businesses
• Excellent written and verbal communication skills
• A knack for prioritizing while meeting tight deadlines
• Strong organizational skills

What makes us shine:
• Our People! We are music fans and gamers, film buffs and social scrollers, technologists and subject matter experts, scientists and developers and analysts who take immense pleasure in making sense of the data that drives entertainment, so everyone can get paid and more art can be made. That's why we do what we do.
• Medical / Dental / Vision Insurance, 401K with matching
• Employee Assistance Program (EAP), subscription to Calm & TalkSpace
• Anchor Flex Model - Flexible work with 4 preset in-office working days
• Time Off - You are empowered to do the things you enjoy outside of work too.
• Community - Participate, create, or help us develop our upcoming Employee Resource Groups (ERGs)
• Parental leave for the both primary and secondary parents

PMC is committed to the health and wellness of our employees. As part of our company-wide rollout of PMC's paid healthcare plan, for this role the company pays 100% of the monthly health, dental and vision plan premiums for the employee and their family. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Jobcode: Reference SBJ-d8kejk-18-226-34-25-42 in your application.