Closed Captioning Coordinator

Job Description

Coordinator, Paramount Global Access Services (Closed Captioning and Audio Description)
Overview and Summary:

Closed Captioning and Audio Description are Federal Communications Commission (FCC) mandated services that are primarily intended for our deaf and visually impaired consumers. This position protects Paramount Global and our content partners in FCC compliance assurance, and diligently serves our content consumers who require these services.

This position reports into Paramount Global Access Services (Closed Captioning and Audio Description) and is also partially embedded within the CBS News Division (CND) in support of CBS News SUNDAY MORNING, SATURDAY MORNING and WEEKEND NEWS on a primarily Wednesday through Sunday work week, with rotating days off as needed.

The Coordinator works with the Access Services team in the preparation, execution, and delivery of our 24/7/365 services to the many Paramount Global divisions, show units and channels that require support. These include CBS News, CBS Sports, CBS Entertainment, Paramount+, UEFA Champions League soccer on Paramount+, CBSN, CBS Sports Network, BET, MTV, Nickelodeon and Showtime.

Responsibilities include:
• Act as a liaison to Paramount Global outside vendors of closed captioning services for CBS WEEKEND NEWS, CBS SATURDAY MORINING, CBS SUNDAY MORNING and CBS EVENING NEWS.
• Provision of preparatory information to our outside closed captioning services providers in advance of broadcast, such as show scripts, lists of proper names (people and places), song lyrics used in the program, rundowns, and other available relevant material.
• Provide our outside closed captioning services providers with updated information when programs update segments, or in entirety (or go live), for subsequent repeat broadcasts to Central, Mountain and Pacific time zones.
• Monitor real-time live (e.g., Eastern time zone feed) and pre-recorded captioning program streams (e.g., repeat feeds to Central, Mountain and Pacific time zones) for compliant captions.
• Assist our outside captioning services providers and other relevant Paramount Global internal operating units with breaking news (e.g., CBS News Special Reports) which require closed captioning, and keep in close contact with them to promptly advise them of captions which require corrective or other actions.
• Support the Manager, Access Services in day-of-air oversight of complex closed captioning workflows for the entire NFL on CBS broadcast season from September through January each year, UEFA Champions League on Paramount+, NCAA Men's Basketball Tournament, and other major sports broadcasts.
• Support the CBS News CBS SUNDAY MORNING show unit; including editorial, operational, research and breaking news related assignments as needed, when/if Captioning workflows permit.

Basic Requirements:
• Four-year college degree in a related major (e.g., Journalism, Communications or English) or 1-2 years of related work experience (including internships).
• The ability to handle strict deadlines and work independently, in a live network and cable television news and sports programming environment, with precision and accuracy.
• Ability to work a Wednesday through Sunday schedule which will include programming-driven variable hours (sometimes early morning through evening) and at times working holidays and overtime with short notice.

Additional Requirements:
• Prior television or cable network news and sports related experience in production, editorial and/or operations functions at a television network, local affiliate or at a cable network are also helpful.
• Excellent organizational and communication skills are essential.
• Ability to provide vacation or illness relief for staff Coordinators, when possible.

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-d9xbwm-3-148-185-226-42 in your application.