Sales Executive - FIFA World Cup 26

Job Description

Position Summary: The Sales Executive – FIFA World Cup 26 will be responsible for selling premium ticket packages, hospitality suites, and premium experiences for FIFA World Cup 26. This role requires a proactive and results-driven sales professional with a strong background in sports sales, excellent communication skills, and a commitment to providing exceptional customer service. This role will be focused on converting inbound leads into sales with a mixture of outbound prospecting.

Key Responsibilities:

Lead Management:
• Respond promptly to inbound inquiries via phone, email, and online chat.
• Qualify leads and determine customer needs and preferences.

Sales Conversion:
• Guide potential customers through the sales process, providing detailed information on products and services.
• Convert leads into sales by effectively communicating the value and benefits of the offerings.

Customer Relationship Management:
• Build and maintain positive relationships with customers.
• Provide exceptional customer service and follow up with customers to ensure satisfaction.

Sales Process:
• Manage the entire sales cycle from inquiry to close.
• Negotiate and finalize sales agreements, ensuring accurate documentation.

Product Knowledge:
• Maintain up-to-date knowledge of products, services, and promotions.
• Educate customers on product features, benefits, and pricing.

Market Insights:
• Stay informed about market trends and customer preferences.
• Provide feedback to the sales and marketing teams on customer needs and market conditions.

Collaboration:
• Work closely with the marketing and outbound sales teams to ensure a cohesive approach to sales.
• Participate in team meetings and contribute to sales strategy discussions.

Reporting:
• Maintain accurate records of customer interactions, sales activities, and transactions using CRM software.
• Prepare regular reports on sales performance and lead conversion rates.

Target Achievement:
• Meet and exceed individual sales targets and performance metrics.
• Continuously improve sales techniques and processes to maximize efficiency and effectiveness.

Qualifications:
• Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
• Minimum of 3-5 years of experience in sales, preferably within the sports or entertainment industry.
• Proven track record of achieving and exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

Skills:
• Customer-focused with a passion for sales.
• Strong problem-solving abilities and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment.
• Enthusiastic and positive attitude.
• Effective communication and presentation skills.

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Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-d5q887-52-14-90-36-42 in your application.