Time and Attendance Senior Analyst

Job Description

The Time and Attendance Sr. Analyst is responsible for identifying areas of opportunity to improve and streamline operations; training Timekeeper users; analyzing, coordinating across functional areas, and resolving employee time & attendance issues; managing and resolving service desk tickets; identify relevant data to collect and report to provide insight into time & attendance operations and the Timekeeper application. Work with the Sr. Director of Payroll Operations as part of the internal Payroll Operations project team to include preparing spreadsheets, analyzing data, preparing charts and presentations, and project tracking.

Essential Duties and Responsibilities:

• Effective organization and planning skills.
• Ability to interpret and analyze pay rules maintained in the Time and Attendance application, TimeKeeper.
• Must be detailed oriented.
• Commitment to customer service and ability to work in team-oriented environment.
• Strong interpersonal, analytical, prioritization and communication skills.
• Understand and administer employee and approver database tables including departmental security, approver data, work schedules, on/off lot clocking, and crew definition.
• Produce clocking population reporting and ad-hoc reporting for approver access requests.
• Categorize new employee populations and ensure appropriate assignment of Timekeeper approvers. Create crews and assign approver departmental security.
• Resolve tickets coming into the Timekeeper queue from HRConnection.
• Manage email communications submitted to the Time and Attendance team.
• Administer termination/layoff workflow forms, request final pay and follow up to confirm checks are issued.
• Research and manage all cases sent to Comcast NBCUniversal Payroll Operations for non-exempt employees.
• Process non-union non-exempt to exempt final overtime payments.
• Analyze inconsistencies to determine root cause and solutions.
• Work with cross functional counterparts to understand and resolve issues
• Provide time & attendance/wage & hour subject matter expertise of an area in question to resolve an employee issue
• Proactively communicate and collaborate with process partners and/or other points of escalation to provide research and information to resolve an issue
• Provide Onsite or Webex Training Sessions for new TimeKeeper users as well as refresher sessions.
• Identify opportunities to better manage the quality and efficiency of the offshore payroll team
• UAT Participation to test any upgrades, ASR's, and/or new implementations before they go to the production database to ensure everything is working properly.

Accountabilities:

• Ensure accurate processing of time and calculate gross payrolls
• Ensure compliance with FLSA and Wage & Hour laws
• Update timekeeper records due to changes in employee status, job changes, promotions, transfers, etc.
• Work with payroll operations to meet payroll processing timing requirements
• Provide timely support and respond to questions from other departments and the timekeeper helpline
• Adherence to Comcast NBCUniversal policies and standards

Qualifications/Requirements
• Bachelor's Degree or equivalent work experience,
• Min 3 years' experience within payroll departments in providing support for payroll, internal/external audits, issue resolution, and research of payroll items in general preferred.

Desired Characteristics

• Understanding of payroll practices and time and attendance administration
• Specialized knowledge of payroll reporting, principles, practices, and procedures
• Strong interpersonal, analytical, prioritization and communication skills
• Commitment to customer service and ability to work in team-oriented environment
• Knowledge of FLSA and Wage & Hour laws and Comcast NBCU time reporting policies
• Able to interpret the Union Contracts.
• Work well in a team environment
• Must be detailed oriented
• Excellent organizational and time management skills
• Able to maintain confidential information

Jobcode: Reference SBJ-gkkp4g-18-223-239-228-42 in your application.