Director, HR Operations

Job Description

Responsibilities

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Responsibilities:
• Strategize, Lead and direct the Talent Management-HR Operations functions in support of strategic business goals to enhance & automate Talent Management lifecycle (including but not limited to, Talent planning, Talent Reviews, Assessments, Succession, Performance Management, Learning ( LMS), Mentoring, Coaching, Recruiting, Onboarding etc.) to conform to evolving business practices
• Lead HR process reengineering, business process modeling and recommend state-of-the-art technical opportunities to proactively leverage SAP HCM platform, AI, and other integrated technologies across the organization to improve business processes, drive efficiencies and ROI.
• Evaluate, maintain & upgrade Talent Management system for measuring and reporting efficiencies in Talent development, organizational performance, individual development plans, enterprise compliance rollout, and learning management lifecycle enablement.
• Maintains awareness and knowledge of industry best practices, contemporary Talent development systems, theory, and methods, and provides suitable interpretation to Leadership and staff within the organization.
• Serve in the capacity of Techno-Functional Program Manager and support development and maintenance of project scope/objectives through requirements gathering, goal prioritization, planning, scheduling, identification of risks, and contingency plans.
• Prepare for system updates, rolling out new features and functionality to optimize performance and usability.
• Ensure successful Tier 2 resolution of employee issues, meeting SLAs, and provide excellent customer service for escalated issues coming into the Talent Team
• Acts as a liaison between the Business, Technology, Talent, and HR to ensure milestones are successfully met through oversight of project and coordination of resources.
• Facilitate communications between the various stakeholders and collaborates with internal cross-functional teams to create Business Cases and/or Business Process models for project implementation.
• Participates in root cause analysis to recommend product and/or process enhancements or other appropriate actions to improve productivity for both the business units and Technology.
• Direct day-to-day activities of projects and staff in matrixed organization
• Manages individual workload and delivers against agreed upon project milestones.
• Plan for needed resources and funding.
• Manage vendor relationships.

Qualifications

Basic Requirements:
• Bachelor's degree in business or technology
• Minimum of 5 years of techno-functional experience in business processes and Talent Management systems OR equivalent combination of education and experience
• Minimum of 7 years of experience with HCM related, cloud-based technologies with a thorough understanding of integration with other technologies.

Eligibility Requirements:
• Must be willing to work in Englewood Cliffs, NJ
• Must have authorization to work in the United States
• Must be willing to travel.

Desired Characteristics:
• Certifications in HR and/or Project Management preferred.
• Advanced knowledge of all Microsoft Office Products, Project Management software and SAP
• Strong interpersonal skills and team skills, ability to communicate well with individuals, and in group settings, ability to communicate with diverse population and people from various backgrounds.
• Understanding of HR Processes and cross functional dependences
• Strong written and verbal communication, ability to prepare reports and make presentations to various groups.
• Strong analytical and problem-solving skills.
• Strong conflict management skills
• Strong decision-making skills and ability to use professional judgment.
• Strong attention to detail and ability to meet deadlines.
• Demonstrates flexibility and adaptability in performing work duties.
• Demonstrates strong project management skills while managing multiple, concurrent projects.
• Excellent analytical and time management skills
• Experience with HRIS, Cloud/SAAS implementation and maintenance.
• Intermediate to advanced expertise with Microsoft Office Suite (Word, Excel, PowerPoint)

Additional Requirements:
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants

and employees without regard to race, color, religion, creed, gender, gender identity
or expression, age, national origin or ancestry, citizenship, disability, sexual
orientation, marital status, pregnancy, veteran status, membership in the uniformed

services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the

right to request a reasonable accommodation if you are unable or limited in your

ability to use or access nbcunicareers.com as a result of your disability. You can

request reasonable accommodations by emailing [email protected].

Jobcode: Reference SBJ-gq00yz-18-225-98-28-42 in your application.