Service Assistant- Archer Music Hall

Job Description

WHAT THIS ROLE WILL DO
• Respond to guest inquiries and requests in a courteous and polite manner
• Assist in the production of food and drink items
• Deliver food and drink items in a timely manner and observe service standards while doing so
• Stay informed of current menu items and descriptions
• Operate food production equipment to standard and produce food menu items
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Attend pre-shift meeting conducted by MOD prior to start of each shift
• Follow Special Events and Private Party guidelines to ensure event success
• Required to occasionally work Special Events that are scheduled throughout the venue
• Perform opening/running/closing side duties according to venue standards, including but not limited to:
• Handle side duties including stocking ice bins, liquor, beer, wine, and coolers, including lifting/moving up to 50lbs.
• Par all ice bins to the fullest levels at all times
• Par all bars and culinary areas per venue specifications including prep, stocking of service ware, back bars, garnishes, sides, condiments, etc...
• Clean and stock expediting line to par throughout shift
• Perform table maintenance duties according to venue service standards
• Maintain service rooms and storage areas in a clean orderly manner
• Perform related duties as required or assigned within job classification
• Clean and assist with maintaining bar and food production equipment
• Put all trash and recyclable products in proper receptacles
• Separate glass, cardboard, and plastics per local codes
• Keep floor neat, clean and free of food, trash and other obstacles throughout shift
• Clean all spills immediately, use floor signs to caution guests and staff
• Follow housekeeping standards per policy
• Ensure that trash cans/slim jims are clean, free of odor and lined
• Keep all dust pans clean and free of stuck on debris/odor
• Clean and dust all areas of venue
• Sweep and mop floors
• Clean and maintains restrooms
• Refill toilet paper, paper towel, sanitary napkin and soap dispense
• Use cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.
• Remove wastepaper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up
• Clean and polish hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains
• Vacuum and spot clean rugs
• Additional general cleaning of venue
• Report all repairs required and safety and fire hazards to supervisor
• Follow, keep current, and observe all safety standards
• Replace burned out light bulbs or report same to supervisor
• Ensure responsible alcohol service per local ordinance and venue alcohol policies
• Turn all lost and found items into MOD

WHAT THIS PERSON WILL BRING

Required:
• Ability to work late hours
• Flexible schedule
• Skills in interpersonal communication and teamwork
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Training Certification or Equivalent
• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• Three or more years in cleaning services or related type work
• Ability to read, write and follow written instruction
• Detail-oriented and team player with a positive ''can-do'' attitude
• Early Morning & Day time availability
• Sense of Urgency
• Time Management
• Kitchen sanitation standards
• Critical thinking and decision making
• High School diploma
• High volume kitchen operations
• Food Service as either an Expeditor or Server in a high-volume environment
• Exceptional communication skills

Preferred:
• 3 years' work experience interacting with people in a positive environment
• Experience recognizing valid ID's
• Experience in a live music environment
• High volume kitchen operations
• Food Service as either an Expeditor or Server in a high-volume environment
• Exceptional communication skills
• Point of Sales experience

Physical Demands/Working Environment:
• Working environment is fast paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors
• Must be able to lift or move up to 50 lbs using proper lifting techniques
• Tolerance of loud noises

Jobcode: Reference SBJ-g35qe9-18-226-186-109-42 in your application.