Receptionist/ Office Administrator At Credit Union 1 Amphitheatre

Job Description

Receptionist/ Office Administrator (Part-time) at Credit Union 1 Amphitheatre - Tinley Park

Position Title: Receptionist/ Office Administrator (Part-time)

Important Note: This position is part-time/seasonal with hours beginning in March of 2025 and working through October of 2025.

THE JOB

Credit Union 1 Amphitheatre is seeking a highly organized, adaptable, and motivated individual with dynamic interpersonal skills to join our team as a Receptionist/Office Administrator. This position's primary function is providing excellent customer service to guests that contact the venue for assistance. The receptionist will be responsible for handling all customer service complaints and inquiries both before and after events. Exceptional communication is expected. This role also supports the front office by assisting with package delivery, guest visits, walking guests to their meeting location, assisting with scheduling appointments with venue leadership, and communicating with venue crew members regarding any concerns or questions.

WHAT YOU'LL DO
• Provide general administrative support for the local office, prioritizing and managing tasks with minimal supervision.
• Answer and direct phone calls, email & text line inquiries with a pleasant & helpful approach.
• Monitoring voicemail system and returning calls in a timely manner; ensure appropriate messaging is set up.
• Primary point of contact for all venue complaints and customer service issues.
• Maintain a tracking log of all received packages and ensure they get to the correct parties.
• Clean and maintain venue hospitality room.
• Follow a provided cleaning schedule to ensure the office is clean and presentable.
• Maintain copy supply levels and manage service of equipment.
• Escorting visiting guests to their meeting locations within the venue.
• Maintain a secure environment within the office by ensuring no one enters without proper validation.
• Ensure office is properly stocked with supplies and coordinate ordering.
• Maintaining lost and found and badge logs.
• Processing and directing mail and incoming packages or deliveries.
• Other duties as assigned by venue management.

WHAT YOU'LL BRING
• High School Diploma.
• Ability to work various, flexible hours, inclusive of day and evening shifts.
• Must have exceptional customer service experience and a pleasant disposition.
• Ability to work in a dynamic, fast-paced deadline driven environment, while maintaining organization and attention to detail.
• Proficiency in Microsoft Office products (Outlook, Word, Excel); comfortability utilizing internet tools and social media sites.
• Maintain attention to detail and ability to follow provided policies and procedures.
• Professional written and verbal communication skills; ability to build and foster professional relationships with individuals at all levels.
• Must be able to maintain confidentiality, handle sensitive matters and exercise excellent judgment.
• Must be able to stand, sit and walk for extended periods of time. Ability to lift up to 25 pounds.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

The expected compensation for this position is:
$15.00 USD - $18.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-864619-18-223-172-232-42 in your application.