Receptionist

Job Description

Company: Live Nation

Department: Facilities Management

Location: Farringdon, London

Reports to: Assistant Facilities Manager

Working Hours: 8am-5pm or 9am-6pm

Contract Type: Fixed term, 6 months

Role Description

An opportunity has arisen to join a facilities management team at the world's leading music and entertainment business on a full-term contract. The position will report into the facilities coordinator and will work alongside new and existing roles within the facilities team. The main purpose of the role is to work parallel with the facilities coordinator and fully support with the day to day running of the office/business providing a 5-star customer service to Live Nation staff.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience
• Good communication and excellent customer service skills
• Diligence and strong attention to detail
• Generally organised
• Good time management
• Common sense mindset
• Be able to work in a fast-moving high pressed environment
• Good Microsoft skills
• Ability to work on their own and part of a team.

Behaviours

The following attributes determine how the role will be carried out and are required to be a success
• Proactive approach
• No job too big or small
• Doesn't shy away from a challenge
• Taking pride in doing a great job
• Willingness and committed to excellent service

What the role includes
• General office and reception duties - answering phones and forwarding calls in a timely manner, e-mails, greeting visitors
• Helping and working with the reception manager with day to day and ad-hoc tasks/duties as and when instructed.
• Taking staff photos, setting up and issuing security cards
• Keeping a log of temporary user cards for contractors and visitors
• Uploading staff photos to the intranet
• Maintaining the visitor and maintenance log via envoy
• Provide refreshments for external/internal and board meetings.
• Set up catering for meeting room bookings working alongside the facilities
• To ensure the smooth transition of calls from the main switchboard to the relevant people/department and dealing with general enquiries, including customer service enquiries for tours and festivals.
• Booking meeting rooms as and when required.
• Meeting and greeting clients in a warm and friendly manner.
• Ensuring clients receive VIP treatment
• To undertake general administrative duties as required.
• Booking of taxis for staff and visitors.
• Maintain and monitor stock levels around the building i.e. stationery.
• Ensuring newspapers and fruit are distributed around the building i.e. tea points
• Check the photocopier areas to ensure they are clear, tidy and free from paper recycling.
• Issue passes to vendors and contractors and make sure they return accordingly and on time.

Shared Responsibilities
• Incoming/outgoing post, couriers, deliveries etc shared responsibility with receptionist/Postroom Assistant as and when required.
• Work alongside the Reception Supervisor to ensure all internal/external onsite events/meetings run safely and smoothly to a high standard

The Company

APPLICATION DEADLINE: Thursday 3rd April 2025. We reserve the right to close applications at anytime so encourage early application where possible.

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Jobcode: Reference SBJ-6kqz90-3-17-157-223-42 in your application.