Job Description
THE JOB
Hollywood Palladium is seeking an Overnight Supervisor. This person will monitor the venue premises to prevent theft/infractions of rules.
WHAT THIS ROLE WILL DO
• Oversee the overnight cleaning crew.
• Reset the venue for the following event.
• Ensure the venue is secure at the end of the shift.
• Some light laundry assistance.
• Must be able to lift up to 35lbs.
• Must be able to be on a ladder 6 to 10 ft. high.
• Take notes of any damage to the venue (must have good attention to detail).
• Communicate with the operations team.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Provide assistance to with guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.
WHAT YOU'LL BRING
• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 35 lbs.+
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position is:
$18.40 USD - $23.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Jobcode: Reference SBJ-gmbb73-3-14-244-41-42 in your application.