Manager, Learning & Development

Job Description

THE ROLE

The Manager, Learning & Development works on the People Operations & Programs team based in Los Angeles, CA.

This role partners with key clients, stakeholders, and learning colleagues to build and deliver learning programs that develop skills and capabilities, drive engagement and performance, and provide results for varied decentralized businesses. It's important that this person can apply learning theory/models, best practices, and trends while maintaining knowledge of cutting-edge approaches so learning solutions drive lasting impact. We're looking for someone who has consulting and learning design experience (both digital and facilitator-led), who can develop and deliver end-to-end innovative learning solutions that serve a range of employees. This role cultivates and maintains strong relationships across the organization to provide timely and scalable learning programs for a global audience.

WHAT THIS ROLE WILL DO
• Seeks and maintains a comprehensive understanding of the organization's objectives and strategic plans to ensure training efforts support and drive business goals.
• Builds and implements learning content in a range of modalities (ex: self-paced digital, facilitator-led, static resources, etc.) to support employee development and engagement, onboarding, and people manager and leader needs.
• Facilitates in-person and virtual learning programs, utilizing best practice techniques to ensure engagement, comprehension, and application of content, while creating a supportive and collaborative learning environment.
• Actively keeps a pulse on learning needs and program effectiveness to iterate and pitch new programs when relevant. This includes but isn't limited to: regular needs assessments, managing and assessing learning offerings through engagement stats, survey results, and other forms of measurement.
• Acts as a project and operations lead for central learning programs while also acting as a subject matter expert in instructional and learning design and development.
• Ensures learning content is current and reflective of the Live Nation culture, business, and priorities, based on guidance from the Director, Learning & Development.
• Consults with stakeholders regarding recommended employee development tactics, serves as a resource on best practices and external resource referral.
• Integrates Diversity & Inclusion considerations into all learning solutions.
• Keeps learning offerings up to date in our Learning Management System, including drafting program descriptions and related materials, supporting training schedule planning, developing course assets, and recommending ways to better leverage our system when relevant.
• Guides and completes training operation and administrative duties.

WHAT THIS PERSON WILL BRING
• Minimum of 5 years' experience designing, implementing and delivering learning and development programs in a variety of modalities (in-person, self-paced digital, facilitator-led, static resources, etc.) for complex businesses with a spectrum of employee types and levels.
• Bachelor's degree in a related field, advanced degree a plus.
• Knowledge of leadership development/management training needs with an ability to apply modern adult learning theories to employee programs.
• Knowledge in instructional design, learning & development models, and organizational development best practices.
• Excellent training and visual presentation design skills.
• Experienced as a training facilitator, having a track record of impactful and effective program delivery to various business audiences.
• Organized and strong communicator (written and verbal). Strong client service and problem-solving skills with the ability to execute in a fast-paced environment.
• Ability to consult with diverse stakeholders within a broad, decentralized global business.
• Ability to work closely with others and build positive working relationships with a diverse group of people both internal and external.
• Excellent Microsoft PowerPoint, Word, and Excel knowledge.
• eLearning software creation knowledge (ex: Articulate, Captivate) preferred
• Adobe Creative Suite skills a plus.
• Can thrive in a hybrid role with weekly on-site expectations.
• Up to 25% travel required.
• A great attitude with the ability to 'roll up your sleeves,' work hard and have fun!

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

#LI-JA2

#LI-HybridLosAngeles,CA

The expected compensation for this position is:
$96,000.00 USD - $120,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-gm7v32-18-226-248-88-42 in your application.