Event Staff - Budweiser Stage

Job Description

Position Overview:

Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that's why we do what we do and we want you to join us –be part of the Event Staff at Budweiser Stage where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.

Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive ''can-do'' attitude …rain or shine -the show must go on!

Job Functions:
• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event
• Assist with keeping the venue safe, clean and presentable to the guest
• Resolve guest complaints or problems
• Examine tickets or passes to verify authenticity
• Provide assistance to with guests with special needs, such as helping with seat accommodations
• Guide guests to exits or provide other instructions or assistance in case of emergency
• May assist in verifying staff credentials to generally restricted areas
• Assist patrons by giving directions places inside or outside the venue
• Ensure guests are safely enjoying the show
• May help at informational kiosks or displays around the venue
• Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
• Other duties as assigned

Qualifications:
• High School Diploma or equivalent preferred
• Experience in a guest service role, strongly preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting
• Able to work outdoors (rain or shine), among crowds and in a loud environment
• A passion for live events!

All crew members must be 18 years of age or older.

Jobcode: Reference SBJ-r055pe-18-219-46-180-42 in your application.