Job Description
Job DESCRIPTION – Director, Software Engineering
Location: (US Remote)
Division : Marketplace engineering
Team – Mobile SDKs
THE TEAM
A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Our Teams are a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Imagine millions of fans discovering events and selecting the best ticket options from an interactive seat map.
THE JOB
The Director is a proactive, self-starting leader who has a proven track record of leading engineering teams to achieve outstanding results. You're a natural leader who still loves to keep your hands in technology and architecture daily. The Director thrives in a fast-paced environment and embraces technology to solve business problems in a high-volume, high-scalability environment. This role will be a people manager so hiring, mentoring, and getting the very best out of bright engineers is critical. This leader will spearhead additional innovative world-class products to help our clients, which will contribute towards the next generation of initiatives for the E-Commerce ticketing integration team. This includes development for a core set of next generation of applications while creatively pushing the envelope and architecting new solutions .
WHAT YOU WILL BE DOING
• Lead the SDK (iOS, Android) and BE API development teams and ensure that projects are delivered on time, within budget, and to the highest quality standards.
• Develop strong relationships with our clients; partner with them on the ideation and execution of new products and integrations.
• Participate in architecture and solution design, mentoring engineers, exploring frameworks, toolsets or processes to improve the team's productivity and be accountable for quality software delivery.
• Build and grow a team of expert engineers, attracting and retaining a team of highly skilled software professionals that can agilely align to company and departmental objectives.
• You will work closely with product & other non-technical staff, get their hands dirty with code and code reviews, work with QA to review test plans, and oversee software development using Agile methodologies.
• Accountable for the development and timeliness of new applications and/or enhancements to existing applications throughout the enterprise.
• Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues, as necessary.
• Own the development and adoption of architectural, coding, and security standards/governance
• Contribute to the development of the product roadmap to prioritize features/projects to ensure that the that deliver the highest value at the best time.
• Clearly communicate project status and risks to project stakeholders and senior leadership team members
• Research and make recommendations on software products and services in support of procurement and development efforts
• Manage resources within budget, both full time and staff augmentation and adapt budget accordingly based on changing company priorities
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 10+ years of software engineering experience (predominantly within Native SDK Development) and a deep understanding of full-stack development, app performance and architecture.
• 4 years of management experience and proven ability to lead a team through the full life cycle of software development
• Strong technical skills in mobile app development, with experience iOS and Android platforms.
• Experience with agile development methodologies and project management tools such as JIRA.
YOU (BEHAVIORAL SKILLS)
• Ability to meet commitments and multitask in a fast-paced work environment
• Must be a great Team Player and people manager, exhibiting a positive attitude
• Ability to own and manage multiple concurrent projects, including presenting and negotiating with stakeholders on the interdependencies and possibilities of what can be realistically delivered
• Expert at spotting talent and passionate about growing world class engineers on your team.
• Experience building services or applications where performance is an important consideration.
• Things that are easy at low scale can be incredibly challenging at Ticketmaster's scale so experience with performance tuning and optimizations is extremely valuable.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participat
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Jobcode: Reference SBJ-re6e25-3-143-204-110-42 in your application.