Campground Assistant Experience Manager

Job Description

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !

THE JOB

US Concerts is seeking is seeking an enthusiastic and highly motivated Campground Assistant Experience Manager for The Gorge Amphitheatre. As a Campground Operations Assistant at The Gorge, you will support the Campground Experience Manager in overseeing the guest experience, maintaining campground experience, and ensuring compliance with policies.

WHAT THIS ROLE WILL DO
• • Assist with greeting campers and providing information on rules and amenities.
• • Respond to basic camper inquiries, directing more complex issues to the manager.
• • Monitor guest feedback and escalate complaints to manager as needed.
• • Conduct routine inspections of campsites, restrooms, and common areas .
• • Report maintenance issues and coordinate with manager and the maintenance team.
• • Ensure supplies (toilet paper, soap, etc.) are stocked in restrooms and showers.
• • Help schedule and track campground staff shifts and breaks.
• • Assist in preparing events, decorations, overall fan experience
• • Assist in educating campers about noise, fire, and waste disposal rules.
• • Report policy violations or safety concerns to the manager.
• • Support emergency response efforts by following established protocols.
• • Encourage campers to follow environmental guidelines (waste reduction, recycling).
• • Monitor common areas to ensure a clean and welcoming environment.
• • Support special campground events or initiatives as directed by the manager.
• • This assistant acts as the manager's right hand , handling daily operational tasks and guest interactions to keep the campground running smoothly.
• WHAT THIS PERSON WILL BRING
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Must be able to maintain composure and organization in an often hectic and loud environment.
• Possess a positive outlook, strong communication skills and the ability to engage others.
• Must possess strong problem-solving skills and demonstrated experience finding creating solutions.
• 1 year's plus of work experience in a comparable role.
• Has a natural interest in helping others and a heart for service.
• Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment.
• Must be able to lift 30 lbs. using proper lifting techniques.

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely , good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek . Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

The expected compensation for this position is:
$18.40 USD - $23.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-12v160-18-216-160-84-42 in your application.