Senior Manager, Studio Operations

Job Description

Job Summary:

The Sr. Manager Oversees personnel and facilities in support of live studio and event productions, such as video and camera operators, technical directors, audio operators and/or media replay operators. This role creates and implements standard operating procedures, policies, and processes for assigned functions of the department. In addition, it evaluates and educates subordinates in follow through procedures for reports, technical troubleshooting, and workflow efficiencies. Responsible for hiring, training, scheduling and overall management of staff and facilities. Must navigate the dynamic balance of driving business success while fostering an environment where the team can thrive.

Responsibilities/Duties of the Role:
• Leads a team of managers and/or supervisors and technical operating personnel in support of live studio and event productions.
• Creates and monitors technical training programs and employee progress.
• Prepares and delivers employee performance evaluations; recommends merit increases & possible yearly and spot bonus awards.
• Coordinates and oversees technical operations and/or campus facilities (studios and control rooms) to ensure efficient and smooth operations.
• Participates in planning with various Production partners as well as all other clients (Marketing, Human Resources, Affiliate Divisions, etc.) to ensure the adequacy of technical facilities and staff to achieve targeted results.
• Manages emergency activities resulting from equipment failures.
• Ensures proper operational triaging and documentation for issues affecting the on-air operation.
• Follows up on deviations to identify and isolate special and systemic problems.
• Required to participate in the planning and development of new innovative operations approaches including but not limited to systems, workflow, workforce, and facilities.
• Responsible for long range planning of personnel and capital.
• Responsible for overall leadership and management of assigned teams including but not limited to; recruiting, compensation, performance management, communication, and recognition.
• Leads the creation and implementation of training and development programs to improve the competency of the production operations staff; evaluates the progress of the staff in their training through reporting managers.
• Plans and coordinates with engineering groups on the installation and implementation of new equipment.
• Evaluate and educate subordinates in follow through procedures for reports, technical troubleshooting and workflow efficiencies.
• Expected to lead or participate in special projects.
• Inspire individual and business successes.
• Define strategies, priorities, and expectations.
• Provide continuous coaching and feedback at various levels.
• Develop self and others and support career aspirations.
• Consistently demonstrate care and compassion throughout the organization.

Required Qualifications:
• Qualified candidate will possess at least 10 years of network or major market experience in management and multi-platform operations dealing in the execution of domestic and/or international productions.
• Strong collaboration skills with the ability to gain consensus through personal influence.
• Ability to lead and inspire multiple team members, including professional development and workload management.

Preferred Qualifications:
• In-depth knowledge of the technical equipment involved in producing shows and multi-network operations.
• Bi-lingual (English/Spanish).

Preferred Education:
• College Degree in Communications, Production, Management or related fields.

About ESPN:

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call ESPN.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Jobcode: Reference SBJ-6kqnqq-13-59-203-127-42 in your application.