Job Description
About The Team
The Disney Streaming Subscriber Analytics team is responsible for the measurement and analysis of subscriber growth across the Disney Streaming portfolio, including Disney+, Hulu, ESPN+, Star+. We are seeking a Senior Analyst to support the Executive Reporting function in the team. The remit of this role is to ensure seamless delivery of subscriber data and analysis to executives across Disney Entertainment, Direct To Consumer, and The Walt Disney Company. In collaboration with groups including Data Governance, Business Intelligence & Reporting, Business Operations, Data Engineering, and Finance, this role will establish strong operational and communication processes that enable Subscriber Analytics to support executive reporting needs. The ideal candidate will have acute attention to detail, a solid sense of accountability, strong collaboration skills, and extensive hands-on experience with reporting and
presenting data.
Responsibilities
• Understand and document data requirements related to existing executive reporting processes, including metrics, landing times, and impacted reporting systems
• Communicate business requirements to technical teams, and provide concise summaries of technical progress and/or roadblocks to business stakeholders
• Leverage subscriber data for strategic analysis for high-level executive audiences
• Manage intake, processing, and handoff of files from internal teams to data engineering
• Develop strong knowledge of subscriber balances and the technical infrastructure that underlies executive subscriber reports
• Lead all aspects of weekly validations to ensure accuracy of data published in executive reports
• Run project planning and timelines and oversee cross-functional delivery to ensure reporting readiness for major business events
• Develop and maintain documentation and resources that contextualize our sophisticated subscriber data for senior business leaders
• Drive alignment across Data, Business Operations, and Finance through the development of good communication processes and operational playbooks
• In coordination with Data Product and Data Quality Engineering, contribute to the design of resilient reporting solutions that minimize data incidents
• Act as point of contact for questions related to executive reports; this role requires up to 3 days of after-hours or weekend on-call availability each quarter
Basic Qualifications
• 5+ years experience in an analytical, technical, or business operations role
• 2+ years of SQL
• Experience presenting data and metrics to business leaders, with an ability to distill complex technical context into business-ready summaries
• High familiarity with data platforms and applications such as Snowflake, Databricks
• High familiarity with data exploration and data visualization tools (Tableau, Looker, etc.)
• Comfortable working in a fast-paced, highly iterative environment and navigating a matrixed organization structure
• Ability to manage multiple workstreams with demonstrated ability to organize and schedule work effectively and deliver against deadlines
• Excellent written and verbal communication skills
Preferred Qualifications
• Experience in the streaming media industry or other subscription-based service
• Experience in the technology industry, knowledge of data products
• Experience working with project management tools such as Atlassian JIRA, Airtable, Asana
The hiring range for this position in Santa Monica, CA is $112,600 to $151,000, and in New York, NY is $118,000 to $158,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Direct to Consumer:
Disney's Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company's best-in-class storytelling to fans and families everywhere.
This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.
Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
Jobcode: Reference SBJ-d2zp77-18-191-29-71-42 in your application.