Metadata Management, Platform Operations

Job Description

Job
Metadata Management, Platform Operations

Position

Metadata Management Analyst, Platform Operations

Summary

The Metadata Management Analyst, Platform Operations, will be responsible for normalizing, curating, & augmenting contextual and technical metadata in support of content fulfillment automation on the ONE platform. The position will define inbound and outbound field level mapping to automate source metadata ingest and transform outbound metadata to consumer platforms such as Disney+, Amazon, Apple iTunes, & others. The position will enforce governance and compliance rules to ensure upstream data quality and enable end to end automation from source ingest to client delivery. The Metadata Management Analyst will work with internal and external teams to ensure that data is accurate, timely, and structured properly for workflow automation in the One platform. This position is based out of Burbank, CA.

Main Duties
• Enter master data into systems and tools accurately, accommodating Operations' deadlines
• Audit data at the title, version and asset level to ensure proper best practices are adhered to and take the necessary corrective action to fix such data.
• Define, prioritize, and communicate status and integrity of data; working with others to understand timelines and needs
• Responsible for updating and reporting problems that arise with Database issues by communicating via creating or updating incidents and email advisements, this involves problem solving through precise documentation and effective follow up
• Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines
• Provide timely, accurate, professional and responsive support, verbally and via email, to internal and external customer/clients to resolve all issues reported and take proactive steps to prevent the conflict/problem from reoccurring
• Ability to generate required reports from the system as well as read and utilize information
• Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements

What You Bring
• Minimum of a High School Diploma or equivalent, Associate degree or above preferred
• 5+ years in Data input related experience
• Understanding of content fulfilment, digital workflows, asset and data management systems/platforms.
• Experience exhibiting overall understanding and knowledge of the video post-production process, digital formats and asset metadata.
• Experience exhibiting overall understanding and knowledge of title and version hierarchy, including metadata associated to such entities.
• Excellent attention to detail with strong organizational skills and ability to multitask
• Excellent teamwork, written and verbal communication skills.
• Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player.

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Jobcode: Reference SBJ-romo34-18-119-103-13-42 in your application.