Mastering and Fulfillment Operator

Job Description

Job
Mastering and Fulfillment Operator

Position Title

Mastering & Fulfilment Operator – Korea

Primary Responsibilities:
• Ensure that packages mastered playback correctly, in sync and to client requirements
• Responsible for ensuring high quality services are released on behalf of clients, as well as provide QC service for both long and short form content
• Perform all QC requirements including video and audio
• Perform transcoding and packaging as determined by client requirements
• Actively monitor project risks to foresee problems and proactively identify solutions to rectify
• Communicate and collaborate with management from other departments
• Develop and maintain strong relationships with clients and stakeholders
• Collaborate and cross-train team members when required
• Monitor performance and KPI's
• Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance
• Provide simplified explanations of technical workflows, procedures and definitions
• Willing to travel as required. Domestic and Internationally
• Other related technical/administrative tasks
• English language skills is highly regard but not necessary

What you bring:

The ideal candidate will possess the following knowledge, experience, and skill-set:
• Previous experience in a media operations environment or similar role
• Demonstrated knowledge of major media software and hardware such as Adobe CC, Clipster & Transkoder
• Demonstrated ability to develop new procedures and processes
• Understanding of video codecs, formats, frame rates etc.
• Strong understanding of Mac, Linux and Windows operating systems
• Knowledge of basic command line operations
• VTR knowledge of current and redundant formats is favourable
• Ability to work well in a small team and independently
• Strong problem-solving skills
• Ability to remain calm under tight deadlines
• Basic level understanding of data management and workflows
• Ability to explain in depth technical solutions to clients
• Professionalism, confidentiality, and diplomacy

Jobcode: Reference SBJ-gpz61e-3-141-12-150-42 in your application.