Credit Analyst

Job Description

Job
Credit Analyst

Position Title

Credit Analyst

About The Role

The Credit Analyst will be responsible for maximizing cash receipts enabling continued sales growth. Working with internal business units to manage and identify potential risks of current and future customers both domestic and international. The credit analyst will also support application of payments to customer accounts (cash application).

This position is on-site, located in Burbank, CA.

Main Duties

The duties of the Credit Analyst include but are not limited to, managing the receivables and applying cash on assigned accounts. The Credit Analyst will also work with customers and client services representatives to resolve any issues that would prevent jobs from being scheduled.

A Day in the Life of this position includes:
• Collection and maintenance of assigned accounts.
• Contact customers to obtain payments for open invoices (phone calls, emails, etc.) and document follow-up items required in collections tracking tools.
• Identify accounts for escalation to client services and monitor to completion.
• Troubleshoot and resolve claims, short-pays, and charge backs on assigned accounts.
• Apply payments to open invoices as received from customers.
• Review application of payments and submit change(s) required to maintain current and accurate account balances.
• Application of credit memos to related open items on customer's account (and maintaining appropriate documentation in line with audit requirements).
• Provide management with defined reports and metrics as requested.
• Perform activities related to month end closing, such as bad debt write-offs and reporting to management and/or business units.
• Recommend delinquent accounts to be placed with third party collection agency in accordance with policy and procedures.
• Document all activities and communication relating to customer accounts. Maintain high level of customer confidentiality at all times.

What You Bring:
• BA or BS degree
• At least one year of accounts receivable experience
• Intermediate to advanced skills with Microsoft Office, advanced skills necessary in Excel
• Excellent customer service and the ability to take initiative
• Strong negotiation and interpersonal skills
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Must be highly organized and able to work in a fast-paced environment
• Working knowledge of SAP ERP
• Ability to utilize Excel pivot tables
• Experience with collections systems like 'GetPaid'.

We offer competitive pay and comprehensive benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

This role is based in Los Angeles, California and the base pay range for this role is $24.00 - $25.84 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location

Jobcode: Reference SBJ-g3zoq9-18-191-223-123-42 in your application.