Event Engineer, Cingularity

Job Description

Who We Are:

At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.

Who We Are:

Cingularity a highly specialised global fibre network provider enabling premium live broadcast TV transmission. Our obsession with quality, performance, and network resilience, has allowed us to deliver services for companies including Amazon Prime, Warner Brothers Discovery, and ATP Media, where we are trusted to carry the live TV signals destined for their global TV audiences. Cingularity was acquired by IMG Media in September 2022 to provide the expertise to guide IMG's remote production evolution toward a hybrid model of fibre, satellite, cloud and IP.

We are seeking two event engineers from broadcast focused backgrounds to join its events team to help pave the way during our company's development and expansion over the coming years.

As an Event Engineer, you will join the team responsible for on-site monitoring, supporting, maintaining, and implementing customer solutions for live broadcasts.

The position will be based in London at our office, 28 Hanbury Street, London, E1 6QR, United Kingdom. You will also need to attend IMG studios Stockley Park, 5 Longwalk Rd, Hayes, Uxbridge UB11 1FE, United Kingdom for equipment builds. Due to the nature of the role, travelling worldwide for events will be necessary. From time to time, you will be expected to assist the MCR and engineering teams.

What You'll Do:

Pre-Event Staging and Testing
• To pre-stage and test equipment for the events.
• Create, Read, and interpret schematic and topology drawings based on customer requirements.
• Engagement with end customer on pre-event meetings and discussions to ensure event success.
On-site at Events
• To setup the event and perform all appropriate testing prior to transmission.
• To monitor event-based equipment and associated customer video and data services.
• To provide direct support to customers on-site.
• Working with partners and suppliers as required via phone and email for service issues and other enquiries.
• To ensure that all daily events are logged so end of day reports can be produced after each day's transmissions.

Knowledge and Experience
• Proficient in making co-axial and ethernet (RJ45) cables.
• Excellent knowledge of baseband video (SD-SDI,HD-SDI,UHD), audio, video routers and multiviewers.
• Knowledge of optical fibre-based technologies with the experience of deployments and troubleshooting
• Understanding of MPEG encoding/decoding (AVC/HEVC).
• Understanding of JPEG2000 .
• Familiarity with Net Insight products (Nimbra MSR, VA/N414) is desirable.
• Understanding of Microsoft Windows and Office 365 with working knowledge of Excel or Google Sheets
• Basic IP knowledge
• Ability to apply basic network configurations to equipment.
• Ability to perform basic network troubleshooting of data/ telemetry services.
• Experience working as an event-based Broadcast Engineer or similar role.
• Full Driving Licence.

Soft Skills
• Excellent interpersonal, written, and oral communication skills.
• Proven record of providing exceptional customer experience.
• Excellent attention to detail and the ability to remain focused under pressure.
• Proven analytical and problem-solving skills.
• Drive to build their knowledge and skills on existing and emerging technologies.

Working Conditions:
• Spending a considerable amount of time away supporting global events.
• Ability to work unsociable and extended hours as required to cover sporting events.
Our Vision – Power the World's Passion for Sport.
Our Mission – Be Vital. Work as one.

And Our Values:
• We are BOLD and not afraid to take risks.
• We are PASSIONATE and proud of our legacy.
• We are DYNAMIC and constantly evolving.
• We are AUTHENTIC and human.
• We are UNITED in our pursuit of excellence.

Benefits:
• Income protection
• Life insurance
• Private medical insurance
• Virtual GP
• Pension contribution
• 23 days holiday + bank holidays
• Dental insurance
• Green car scheme
• Season ticket loan
• Cycle to work scheme
• Subsidized office canteen
• Free breakfast
• Free on-site parking at Stockley Park office
• Eye Care
• Endeavor Wellness - lunch and learn events
• EAP (Employee Assistant Programme) - range of practical and emotional support services
• Critical Illness cover
• Financial Wellbeing
• Health Cash Plan
• Subsidized gym membership / Class-pass/ GymPass
• Health Screening
• Will Writing
• Dynamic office environment with great people!
• Regular team and company networking events/celebrations
• Access to free tickets to sporting and entertainment events
• Tech Scheme
• Taste Card
• Travel Insurance

The Process:

We appreciate the time take to apply for the role and your recent interest in IMG. We will review all applications and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.
• Tele/Virtual Interview – up to 30 mins with member of talent acquisition team
• 1st stage interview - Virtual/in person – TBC
• 2nd stage interview – TBC

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-rn1ob3-3-135-204-43-42 in your application.