Intern - Product Management, Live & Vip

Job Description

Marketing Intern, Fan Care

About Us:
Join a global team of creators, storytellers, and technologists at Electronic Arts, where your imagination is the only limit. We believe in creating amazing games and experiences with diverse teams that reflect the players and communities we serve.

Role Overview:
As a Product Management Intern for Live Fan Care and VIP, you'll be part of EA's Fan Care organization, helping to enhance the player experience. You'll assist in product planning and execution throughout the product lifecycle, supporting EA's strategy and goals. Collaborating with various stakeholders, you'll design and create products that transform Live Fan Care and VIP experiences.

Key Responsibilities:

Assist in product management and collaborate with Product Managers and IT teams.
• Help design seamless user-friendly experiences for stakeholders and customers.
• Support execution plans for scalable Live Fan Care and VIP solutions.
• Work with IT to deliver technology solutions based on user experiences.
• Contribute to process improvements, documentation, and communication.
• Define and track success metrics and business KPIs.
• Research competitive landscapes and share gaming trends.
• Support stakeholder management and communication.
• Help develop training materials with training teams.
• Gather feedback to inform product roadmap prioritization.

Skills and Attributes:

Product Management: Assist in managing product lifecycles including ideation and development.
• Project Management:Work with project teams and processes.
• Business Analysis:Gather and manage business requirements and articulate changes.
• Problem Solving:Analytical and detail-oriented with strong critical thinking skills.
• Communication:Excellent written and verbal skills to articulate complex issues.
• Collaboration:Effective meeting facilitator and relationship builder.
• Leadership:Assist in leading cross-functional teams and managing change.

Why This Role Matters:
You will be instrumental in driving products that enhance the experience for EA employees and players. You'll learn to connect business insights with player impacts, measure product effectiveness, and facilitate team development.

Join us and bring your creativity to a role that influences the future of gaming experiences at EA!

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, degree type (e.g. Bachelor's, Master's, PhD), what stage you are in your degree journey (i.e. freshman, sophomore, etc.), qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

HOURLY PAY RANGES
• California (depending on location e.g. Los Angeles vs. Sacramento):
º $19 - $29 USD Hourly
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $19 - $29 USD Hourly
• Jersey City, NJ :
º $19 - $29 USD Hourly
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $18 - $24 USD Hourly
• Washington (depending on location e.g. Seattle vs. Spokane):
º $19 - $24 USD Hourly

The pay is just one part of the overall compensation at EA. We also offer a package of benefits including 80 hours per year of sick time (prorated based on scheduled hours per week if less than full-time), 16 paid company holidays per year, medical insurance, and 401(k). Interns in California are also eligible for Voluntary Disability Insurance.

Jobcode: Reference SBJ-r76469-18-222-162-252-42 in your application.