UX Writer and Content Designer, Help and User Education

Job Description

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Understand and advocate for all UX functions as essential to the product life-cycle.
• Drive the development of innovative UX writing and content design solutions to user, product, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, idea, mission, or principles.
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.
• Influence the development of priorities across projects to balance tactical and strategic efforts in alignment with project goals.

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 1 year of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related.
• Include a portfolio, website, or any other link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:
• 1 year of writing, editorial,
marketing, or UX writing experience in an agency setting.
• 1 year of experience working in a cross-functional technology organization.

Jobcode: Reference SBJ-eox8v8-3-15-221-165-42 in your application.