Tour Merchandise Manager

Job Description

WMG's top priority is the safety and wellbeing of its team members, artists and songwriters across the globe. In response to COVID-19, WMG is fully committed to helping its people balance their home and life commitments with flexible working options, virtual wellness sessions, and more. WMG strives to maintain a COVID-free workplace. To that end, being fully vaccinated against COVID-19 is a condition of employment for all US new employees, prior to the commencement of employment. If you are hired, you will be required to provide proof of your vaccination as part of your new employee onboarding process, subject to our legal obligation to make reasonable accommodations in certain limited circumstances.

Job Description:

A little bit about our team:

The Merchandise department supplies artist branded product to multiple channels of distribution on a global scale. Such channels include Wholesale, Web, Touring and Licensing. The Tour division is one of the most important revenue stream and artist relation touch points for this department.

Why this could be your next big break:

The Manager of Tour Merchandise is responsible for all aspects of the tour revenue stream. From A to Z, everything related to selling artist branded product on the road is their responsibility. This position requires integration of all departments including art, production, logistics and finance.

Here you'll get to:
• Communicate with Product Managers to establish final product line
• Forecast individual projections, identifying final gross/per head
• Research client's previous products lines/sales history
• Determine sizing and quantities which fit band's current demographic
• Project road manager expenses, fees, if applicable
• Supervise product shipping/logistics
• Determine cheapest/best method(s) of shipping
• Help navigate split/drop shipments, helping diminish overstocking/spacing issues on the road
• Track product to destination
• International production/shipping/logistics
• Coordinate international tour production/shipping
• Determine production location, work with Product Managers to supply art, projections, etc. when necessary
• Hire/monitor independent sources
• Manage small tour operations
• Advance one-off, small tour, and/or festivals for select clients
• Hire local vendors, adjust merch contract if negotiable (invite venue to sell)
• Determine venue sales capabilities
• Retrieve settlements, cash from venues
• Customer Service
• Travel to artist performances to assure QC and logistic efficiencies.
• Collect money owed towards invoices
• Discuss future tours, client needs/interests, new designs
• Manage Full Service client tours
• Hire touring merchandise managers to professionally represent WEA
• Train each representative to follow WEA operations & regulations
• Manage road inventory
• Track and adjust inventory daily
• Submit reorders into production
• Avoid overstocking through continuous projections
• Follow up with Road Mangers
• Retrieve settlements daily
• Retrieve credit card batch reports and receipts
• Retrieve expense reports, receipts
• Work with accounting dept on tour summary reports
• Create a template to review all tour sales, taxing, venue share, vend fees, expenses, shipping costs, etc.

It would be music to our ears if you also had:
• 3+ years of tour related experience
• Bachelor's Degree preferred

About us:

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the ''Apply'' link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

Jobcode: Reference SBJ-d295w2-3-15-226-5-42 in your application.