Sr. Manager, Global Physical Operations

Job Description

A little bit about our team:

Release Operations is key to the core function of the company. In the Label Operations department, we work to ensure that the creative content from the labels are distributed out to the market correctly, on time, and set up to industry and artistic standards. This role interfaces closely with both labels and other production teams to work toward the central goal of releasing content be it singles, albums, preorders, videos, and more. This position walks the line between meeting the creative vision of an artist, and following guidelines set forth by the industry. Getting product to market is the backbone of a distribution company!

Your role:

This role is a unique opportunity to work with exciting independent labels, guiding them, and getting their physical content to the masses. In addition to having a front-row seat to the creative side, this role also has visibility and engagement in the newest technology for music consumption. As a liaison between label partners and production teams, this is a great spot to develop project management skills while working on music from your favorite indie artists.

Here you'll get to:
• Foster relationships with label partners, guide them through the new release process for physical products, advise labels on release standards, respond to inquiries and special requests.
• Act as a stakeholder for platform initiatives related to physical operations processes, metadata input and delivery dashboards
• Liaise with incoming and departing partners to determine their physical change of distribution needs, aligning on timelines and setting expectations
• Build a strong knowledge of the downstream processes of the physical supply chain, collaborating with the supply chain team to troubleshoot errors. Continuously seek ways to improve how our teams work together.
• Collaborate with executive leadership on honing processes, internally and externally, owning all operational documentation for global physical processes
• Periodically interface with third party vendors, collaborating on new initiatives and proactively surfacing bugs, blockers and improvements
• Gather, survey, and advise on actions needed based on reports across the repertoire you represent
• Work alongside various internal teams (label management, marketing/services, finance, etc.) to help artists and labels achieve their physical release goals
• Maintaining the corresponding physical knowledge base and it's maintenance

About you:
• Have strong attention to detail with excellent communication skills, both verbal and written.
• Show ambition and motivation as a self-starter.
• Work under deadlines and strive under pressure.
• Be a quick study in learning new software systems.

We'd love it if you also had:
• College Degree preferred
• Five years of experience in the music industry
• Background knowledge of industry metadata standards
• An interest in the independent music sector
• Experiencing training and/or managing junior teammates

About us:

As the home to 10K Projects, 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

#LI-Hybrid and #LI-Onsite

This position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.

Salary Range
$75,000 to $85,000 Annually

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Links to relevant documents:

2024 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf

Jobcode: Reference SBJ-d8w429-18-218-59-168-42 in your application.