Staff Technical Program Manager

Job Description

Meet Our Team: Software engineering teams in WBD's Direct-to-consumer (DTC) division build and deliver applications and services powering the customer experience of products such as MAX, which run on connected TVs, set-top boxes, smartphones, tablets, consoles, PCs, and other streaming devices.

We are seeking a proactive and experienced Staff Technical Program Manager (TPM) to lead our Launch Management team. This role is pivotal to ensuring the successful delivery of major product launches, coordinating cross-functional teams, and aligning project milestones to ensure an efficient and seamless launch process. The ideal candidate will have strong program management skills, a technical background, and extensive experience in managing product launches within a complex, fast-paced environment.

Responsibilities:

Launch Planning and Execution:
• Develop comprehensive launch plans, defining key milestones, dependencies, and deliverables.
• Oversee end-to-end program management for major product launches, ensuring that all cross-functional teams are aligned on objectives and timelines.
• Identify potential risks and develop mitigation strategies to ensure launches remain on track.

Cross-Functional Coordination:
• Partner closely with engineering, product management, marketing, sales, operations, and support teams to ensure readiness across all departments.
• Serve as the primary point of contact for all launch-related activities, facilitating regular touchpoints with stakeholders to update on progress and resolve issues.
• Drive coordination between teams to ensure seamless communication and collaboration throughout the launch process.

Program Tracking and Reporting:
• Implement and maintain robust tracking systems to monitor progress, surface potential roadblocks, and keep stakeholders informed.
• Provide clear, concise, and timely reporting on the status of launches to executive leadership, including KPIs, progress, and post-launch performance.

Process Improvement:
• Continuously assess and improve the launch management process, identifying areas for increased efficiency and standardization.
• Develop best practices, documentation, and training to ensure launch processes are optimized and scalable.

Risk Management:
• Proactively identify and manage potential risks that could impact launch timelines, quality, or success.
• Facilitate the development of contingency plans to mitigate risks and keep launches on track.
• Stakeholder Communication:
• Build and maintain relationships with key stakeholders, ensuring alignment on priorities, deliverables, and objectives.
• Lead regular meetings, presentations, and communications to ensure stakeholders are informed and engaged.

Qualifications:
• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) or equivalent work experience; advanced degree is a plus.
• 8+ years of professional experience with at least 5+ years of experience in program management, technical program management, or a similar role with a focus on product launch management.
• Proven experience managing complex, cross-functional product launches from planning to execution.
• Strong understanding of project management methodologies (Agile, Waterfall, etc.) and tools (e.g., JIRA, Asana, MS Project).
• Exceptional organizational, communication, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• A track record of proactive problem-solving and risk management.
• Technical background or experience working with engineering teams is highly desirable.

What We Offer:
• A Great Place to work
• Equal opportunity employer
• Fast track growth opportunities

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-gkm9zp-3-23-85-24-42 in your application.