Job Description
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The WBD Global Content Operations (GCO) runs worldwide post production services and sources, creates, customizes, and localizes all content from our studios, producers, marketers, and 3rd party distributors to delivers for all our content outlets globally across Streaming, TV Networks, Theatrical exhibitors, Home Entertainment Licensing Clients, Marketing, Advertising and Publicity. We operate post-production across US, LATAM and Europe, and the content supply chain for over 3000 content platforms, 600 channels, 18 of our own streaming platforms and theaters across the world in over 200 territories and localizing content in over 68 languages. The Program Manager role will be accountable for the end-to-end delivery of a key strategic change program within the overall GCO transformation portfolio , focusing on sequencing, dependency management, and tracking/ driving the constituent work. They will also act as a P roject M anager within their program to keep elements on track. The role will be responsible for program planning, budgeting, reporting and stakeholder engagement activities , as well as more project-focused work, such as tracking, risk/ issue management, and end user engagement . They will drive the execution of the change program in support of wider group
objectives , such as delivery of cross-platform, day-and-date promotions in all global languages. The role will be a key point of escalation for senior leaders in the space , helping to drive collaboration across functions. This position will report to the Global Director, Program Management for the GCO Strategy & Business Development function , which is responsible for defining and executing the overall transformation strategy for the Global Content Operations group. The role will work in a highly matrixed structure, program managing teams and stakeholders across all regions globally.
Your Role Accountabilities...
• Partner with senior business leaders in Content Operations to identify , plan, execute and communicate strategic change program
objectives . Act as the first point of escalation for program stakeholders, providing support and guidance throughout the program lifecycle .
• Lead stakeholder engagement, planning and PMO activities across
owned change program . Ensure regular status reporting across all projects and features, establishing the proper controls within the team to ensure accurate status, proactive risk management, and robust planning. Report these updates to various stakeholders, including senior leadership as required .
• Drive project execution plans across GCO and partner teams , l ead ing effective
ongoing communication across stakeholders , delivery teams and 3 rd parties (if required ) , ensur ing that all teams are clear on goals and
objectives . Lead
ongoing risk and issue management activities, ensuring program risks are assessed and communicated clearly , with appropriate mitigations planned , and issues are escalated and resolved as required .
• Partner with operations and technology organizations to ensure appropriate documentation , intake, sign-off and roadmap prioritization of operating requirements for technology development cycles. Support ongoing reviews of requirements documentation and intake procedures across multiple change program .
• Support business case development and program greenlight activities with GCO leadership and Finance for new projects and change initiatives. Support program and project budgeting activities, benefits forecasting and financial projections in order to achieve sponsorship and buy-in from appropriate stakeholders.
Qualifications & Experiences...
• > 4 years leading significant
operational and technology enabled synergy and revenue growth projects
• > 4 years content operations experience at a global media and entertainment company.
• Solid understanding of content distribution and windowing strategies, as it relates to content preparation and delivery timelines.
• Excellent program and project management skills.
• Excellent consultative, collaboration and stakeholder communication skills, including senior business leaders
• Proven record of accomplishment
operating in a fast paced, global business and multiple time zone environment, being agile and ability to succeed in an environment of continual change, and ambiguity.
Not Required but preferred experience:
• Significant experience working directly with media/ content operations teams
on a daily basis .
• Significant experience working directly with technology partners or developers with the media and entertainment industry.
• A relevant qualification in Program or Project Management
• Experienced with Program / Project Management tooling and software ( e.g. Atlassian, Monday, MS Project etc.)
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jobcode: Reference SBJ-repw05-3-143-218-115-42 in your application.