Lead Transmission Controller - Digital

Job Description

Position Summary

We have an exciting opportunity for someone to join our Digital team as a Lead Transmission Operator in our Digital Events Management team.

The successful candidate will be part of a team responsible for maintaining the scheduled play out of multiple Live events across multiple platforms. They will also stand in for the Transmission Supervisor (TS), who is the primary contact for all transmission matters and is responsible for the identification, investigation and resolution of technical or operational issues.

This role is ideal for a Transmission Operator looking for that next exciting step up in their career. A perfect opportunity to still be involved in the day-to-day transmission operations whilst gaining an increased level of responsibility for the facility and staff.

Responsibilities
• Responsible for multiple live events
• Responsible for ensuring seamless playout of live events
• Monitor feeds on platforms such as Discovery+
• Perform service recovery when required to minimize outages
• Must react to issues in the required manner
• Raise any technical issues to the Transmission Supervisor or Management team
• Making sure all Live events are scheduled correctly
• Making sure all checks are carried out pre, post and during live events
• Reviewing staff and escalating any issues or clashes
• Testing of new technology alongside the Supervisors
• Identifies and requests missing assets
• Preparing and testing for live events
• Making sure all content is available after the live as a VOD
• Ensure that any issues awaiting resolution are handed over to the next shift, and logged accurately
• Assist and operate in other operational roles within the department as and when required
• Attend department meetings when required
• Responsible for ensuring all operational procedures are followed
• Trainer and mentor for new Operators who join the team
• POC as most senior person in Digital when the Supervisor is not on shift

Acting up in the absence of the Transmission Supervisor with duties including:
• Lead, motivate and organize a team of shift Digital Operators
• Minimize the effects of technical failure on the business and ensure the failure is remedied as quickly as possible
• Liaise with numerous departments and uplink providers
• Producing reports detailing all issues
• Responsible for exceptions planning and making decisions regarding late changes if necessary
• Responsible for raising technical issues with support engineer and to ensure all details are captured and logged
• Keep the operational area in good order to meet our own aspirations
• Such other duties as the management may from time to time reasonably require

Requirements:
• Experience within a multi-channel, fully automated transmission environment
• Considerable experience within a live sports transmission environment
• A good operational knowledge of transmission technologies
• Previous experience of Inflow and FLEX AMPP is preferable
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-gq25nm-18-222-67-8-42 in your application.